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about Precision Garage Door Service
Precision Garage Door Service of Central PAhas received 1605 reviews, averaging 4.93 Stars:
Elizabethtown, PA
Product:
Ephrata, PA
This is an extraordinary company that responds promptly, provides quality service, and leaves you feeling like they truly care about your business. The technicians seem to be well trained, are polite, and thorough. I am extremely happy with the quality and performance of the garage doors and opener I purchased, and the follow up service I received. They go above and beyond - I highly recommend Precision Garage Door Company!
- Steve Aronson
Gettysburg, PA
The entire experience with Precision DoorPA was a novelty in today’s marketplace. Everyone I dealt with was polite, knowledgeable and actually spoke English. Scheduling the repairs was easy, an accurate estimate was provided and they did a great job providing information about the upcoming appointment including a picture of the technician that would be performing the repairs. The technician, Henry, did a thorough inspection. Identified all issues with our garage door and repaired them quickly and completely. I wholeheartedly recommend Precision Garage Door Service.
- Don Miller
Carlisle, PA
I went on the website early evening and booked an appointment for the following day. The technician, Adam, called and said he could be there earlier than the appointed time if it suited me. He arrived early, did a safety check, explained my options, and was professional and friendly.
- Dan Jernigan
Product:
Elizabethtown, PA
Fast service. Jerry was very nice & explained everything that he did. I had work done before & was please. My problem was due to a power out not from any work that was done before. I highly recommend precision.
- Leona Yeagley
Mechanicsburg, PA
Setting an appointment was easy and timely. Blake, the technician that did the work was outstanding. Was on time, very efficient and professional. Would not hesitate to use Precision service again. More companies should follow this business model and hire employees such as Blake, could not have expected a better outcome. To be honest, whatever Blake is being paid its probably not enough. Thanks
- Clifton Henderson
Product:
Annville, PA
Joshua called to let me know he would be a little late and then called again to let me know he was on his was and when he would arrive. He was very professional and friendly and explained what he was going to check. Then he told me how much each would cost and why he thought it necessary and gave me the option to decline. He answered all my questions politely. I would definitely recommend this company to family and friends and would hire them again.
- Cheryl Borod
Stewartstown, PA
Great service and great employees! Very helpful and nice employees when we where in need of emergency service. Ryan the technician was absolutely amazing and great! Definitely would recommend
- Steve Gears
Product:
Lititz, PA
Josh was very thorough and helpful! Very nice too.
- Linda Austin
Palmyra, PA
Josh was great. Explains everything you want to know. He did a great job on the door
- Matt Yi
Palmyra, PA
Fabulous service! Repairman was here in 2 hours & fixed problem in 1 hour.
- Catherine Farr
Annville, PA
Excellent experience, I would recommend Precision Door Service to anyone. Getting a same day appointment was easy online. They provided me with a picture and name of the technician before arriving and called before arrival to make sure I was available. They went over my options and answered all of my questions. The technician was very friendly and professional. Billing was easy to understand and my receipt was emailed promptly.
- Amy Mateer
Product:
Shippensburg, PA
Prompt courteous service. Adam was very helpful.
- Cytha Grissom
Seven Valley, PA
Just wanted to say “Thank You” to our Technician, Henry Storm. My family appreciates you getting our door back into working shape. Henry is extremely knowledgeable, was honest with our options, and was very personable. Working with Precision was stress-free from initial contact and the communication was 100% on point. I highly recommend Precision and Henry!
- Tad Harbert
Dallastown, PA
Entire experience was excellent. Called at 7am and technician arrived at 8am. Justin was very professional and friendly and did an awesome job. Replaced the rollers, springs, bearings, ect, and installed a new opener in a very short time. Would absolutely recommend to anyone.
- Jonathan Robinson
Service Provided:
Product:
Technician: Justin Cooney
Mechanicsburg, PA
Absolutely top notch from start to finish. Nick was very professional and efficient on the initial phone call. Blake was also very professional, in addition to being knowledgeable and patient explaining all of our options. The work was completed on the spot, in a timely manner and to perfection. We 100% recommend!!
- Jomarie Brown
Product:
Mechanicsburg, PA
Very prompt, very professional very knowledgeable and very personable would highly recommend. Chad was very thorough courteous and helpful
- Linda Deibert
Harrisburg, PA
Can’t say enough how excellent the service was today. Blake came to home to inspect our broken garage door spring, noticed several other old and worn equipment, and gave me the option of what I would like serviced. He was able to fix the garage door in less than an hour!!!!!! Additionally, he was very personable and explained everything he would do in layman’s terms. Overall, an excellent experience!!!
- Michael Naglieri
Product:
Harrisburg, PA
Great service, technician very friendly and knowledgeable. They came out same day I called and completed work in under 2 hours.
- Marlene Morningstar
Middletown, PA
VERY EASY. PROBLEM HAS BEEN SOLVED. TECH VERY KNOWLEDGEABLE AND EFFICIENT. YES A VERY QUICK RESPONSE.
- James Rimmey
Mechanicsburg, PA
Your service was timely, your service technician Chad Lahue was very knowledgeable, precise about what repairs needed to be done, thorough in his explanation of the problems, clear about what options we had to choose from, and very skilled in making the repairs. You have a gem, Chad is excellent.
- Alan Wenrich
Seven Valley, PA
Outstanding service as always! Precision's employees are prompt, courteous, and professional. I highly recommend this company!
- James Bottorff
Middletown, PA
I would use Precision Garage Door Service for any future jobs! Their service was prompt, friendly, and efficient. I am very happy with the work they did for me.
- Carolynn Pettit
Harrisburg, PA
Referred by friend
- MerryAnn L Kish
Stewartstown, PA
The tech was on time ,very friendly and knowledgeable. We would use Precision in the future ,if required.
- Ray Hamm
Glen Rock, PA
08/30/24 - Preventative Maintenance on garage doors and alignment adjustment. Justin showed up on time, he had a great personality, courteous and very professional. He explained the PM on garage doors and items for me to watch for in the future with the doors. My wife and I were very Happy , and give Justin an A+++. Thanks Todd and Sharon Eveler (Glen Rock Pa)
- Todd Eveler
Jonestown, PA
We needed our garage door repaired and found your company on Google . We are happy with the repairs. Thank you Josh!
- Donna Bernheisel
Service Provided:
Product:
Technician: Joshua Albert Finkbeiner
Myerstown, PA
VERY DISAPPOINTED! We just had a new garage door installed by Precision Garage Door. The installers pointed out to us that there was a large scratch of about 4-5” on the door. After looking closer, we found 41 scratches and or nicks, some quite large. I want a new door. Dan, their service guy wants to only “touch up” (41 different areas) the scratches with paint. Not acceptable whatsoever, and unfortunately, I’ve had to get a lawyer. I know no one that would be happy with a brand new door with 41 unacceptable scratches and nicks? Extremely poor customer service and backing of a product that they sold and installed. It’s a matter of principal now. I can not believe that I even have to fight for a new door that is defective in 41 areas.
- Kirk Pearson
HI Kirk, as Precision Door service is the highest rated company in quality of customer service and quality of work, we believe transparency is always important for our readers. From working with you, we may be able to fill in the gaps of your review for our readers to have better understanding of your experience working with us so far. On 7/17/24 you agreed to move forward with a door install that we quoted out for you. On 8/22/24 we came out to install this door, and as accurately mentioned in your review, our installers noticed and pointed out a pretty big scratch on the door from the manufacturer. It was agreed on this day that we would come back and touch it up. While we were waiting on the manufacture to send us touch up paint, you had called us and scheduled for us to come out on 8/28 to have a closer look at the door as more scratches were discovered. All in all we reported 41 scratches on the door, and the locations of these scratches point towards these scratches happening at the manufacturer. We contacted the manufacturer, and they confirmed the scratches most likely happened under their care, and not by our installers. Because no gashes or dents were discovered in this inspection, the manufacture communicated to us that their protocols first wants to touch up the door to see if the scratches are still noticeable to the human eye. We communicated this would not effect the limited lifetime warranty you have on the paint. It was then expressed to Dan that you had wanted a new door. Because we are following the manufacturers protocol, we first must touch up the door to see if this solves the scratches to the paint that were found. This was communicated by Dan our manager. You then said you wanted time to think about this, and speak to an attorney, and that you would reach back out to us. We told you we understood, and that we are going to move forward with getting the paint so we are not wasting any time. We have not heard from you since, This review you have left us is the first time we have heard from you since being at your home on 8/28. Which leaves us a bit confused. Here at Precision Door we have a reputation that we are committed to keeping. As of right now, we are following the manufacturers protocols on how they want to resolve their mistake. If touching up the door resolves the issue as it does 99% of the time. Our hope is that everyone will be happy. If you are still unsatisfied after we touch up the door. Then we can fight to get you panel replacements. But we will be following the manufacturers protocol, as we also will strive to make sure you are satisfied with the completed project. If you would like to discuss more, you can reach me by email @ ehesling@precisiondoor.net
Harrisburg, PA
Andonia provided excellent customer service. Being a new homeowner, I had a lot of questions about the new motor system he installed Andonia answered them in a professional and efficient manner. What I truly like about your company is you are open on the weekend to service your customers.
- Linda Diggs
Product:
Lancaster, PA
Very pleased with your tech and service.
- Carlos Colon
(717) 384-5822
(717) 384-5822(717) 219-9272
(717) 219-9272(717) 373-5551
(717) 373-5551(717) 282-1060
(717) 282-1060(717) 282-2979
(717) 282-2979(717) 219-8619
(717) 219-8619(717) 281-1182
(717) 281-1182(717) 325-2888
(717) 325-2888(717) 275-0229
(717) 275-0229Office: (717) 323-6674
7045 Blue Ridge Ave
Suite 102
Harrisburg, PA 17112
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403
Office: (717) 204-8167
776 Lincoln Way E.
Chambersburg, PA 17201
Office: (717) 219-2194
455 Carlisle St.
Suite C
Hanover, PA 17331
License
PA License #144378
They came out the very next day and had everything fixed in an hour. I don’t like the salesman pitch and I did not receive that. I told him my scenario, what I wanted and he showed me all the options. Would highly recommend.
- Andrew Vottero