Precision was recommended to me when I solicited recommendations on Facebook for a garage door repair company. I researched all three companies that were recommended and Precision stood out among them from the get-go. All of their reviews were outstanding and Precision's replies to the reviews were professional and well thought out, which really impressed me. My need was not urgent, so I filled out the easy, online request and received a return call very promptly. Steven was professional and thorough on the phone with what to expect, including full disclosure about the service call fee. On the day of service, my technician Chad, called 35 minutes before arriving and arrived promptly within the timeframe expected. He was accompanied by Jordan, a trainee. Both were kind, friendly, and knowledgeable. Chad gave me three different options for repair, with very thorough explanations of what each would cover. There was absolutely no pressure to choose the most expensive option. Once I chose my option, they were well-prepared to do the work and completed it immediately while on site. I was very pleased with Precision and am extraordinarily grateful for the recommendation.
Precision was recommended to me when I solicited recommendations on Facebook for a garage door repair company. I researched all three companies that were recommended and Precision stood out among them from the get-go. All of their reviews were outstanding and Precision's replies to the reviews were professional and well thought out, which really impressed me. My need was not urgent, so I filled out the easy, online request and received a return call very promptly. Steven was professional and thorough on the phone with what to expect, including full disclosure about the service call fee. On the day of service, my technician Chad, called 35 minutes before arriving and arrived promptly within the timeframe expected. He was accompanied by Jordan, a trainee. Both were kind, friendly, and knowledgeable. Chad gave me three different options for repair, with very thorough explanations of what each would cover. There was absolutely no pressure to choose the most expensive option. Once I chose my option, they were well-prepared to do the work and completed it immediately while on site. I was very pleased with Precision and am extraordinarily grateful for the recommendation.
- Mandi Smith