Randy Hornberger

Service was performed on a timely manner since called. Randy arrived promptly, performed a check of the system and found the problem to be the motor. He presented me with 3 options to choose to fix the problem. I chose the center or motor option which Randy performed professionally and in a timely manner. It was a pleasure working with him and your company will be highly recommended by me. Thank you very much.

- Ed Mease

Technician was early, professional and fixed our problem.

- Jim Czupil

Response to our call for garage door repair was very good, 4 hours. Randy Hornberger was the technician who did the work and he was very thorough and professional.

- Michael Kernan

Great customer service from Precision Garage Repair! Technician Randy Hornberger was very polite and personable. He discovered the broken springs and explained everything that needed replaced and repaired. Randy is very knowledgeable and worked steadily to make the replacement and repairs. Overall, a very good experience with Precision Garage Door and technician Randy! Thank you!

- Cyndy Maurer

We called Precision on a Friday night on a holiday weekend and they came out the very next morning. Randy diagnosed the problem and gave us several options to remedy the problem. We decided to totally replace our motors and we are so glad we did. What a difference! Randy walked us through the process, answered all of our questions and made sure we happy with the new motors. Thank you so much!

- Lee Halula

Precision did a fantastic job providing me with quick, same day request and one of the nicest technicians (Randy Hornberger). Work was done quickly and cleanly. We are very satisfied with the work and we give Randy a 100% on service and technical knowledge. Thank you. The O'Connells

- Joseph O'Connell

Top notch service, Precision’s technician was onsite within 12 hours of my contact. Randy Hornberger outlined the issues and presented me with several repair alternatives. I made my selection, and he had the repair completed in 90 minutes. Great customer service at a great price.

- Randy Stroup

Precision’s Randy did a wonderful job replacing my garage door opener. He was efficient, caring and polite. The price was acceptable also.

- Christina Bevins

Randy arrived earlier than expected & provided excellent service & suggestions.

- John whipple

Randy was awesome!!! Very professional and informative of our options. He arrived quickly, worked quickly and cleaned up after himself. Very nice young gentleman.

- Vickie Broughton

Everything about getting our garage door fix was informative and professional. Randy asked about the issue with the garage door and then went to troubleshooting the problem right away. Explained the opener failure and what options were needed to fix. Great work! Thanks....

- Philip Mccarthy

I had other garage door companies, but precision was awesome. Called them on a Sunday. To leave a message about fixing my garage door. They were out the next day to repair the garage door.the tech was Awesome very knowledgeable. Had a job done in no time at all. It will be Precision, I call from now on.

- robert Conrad

Great tech (Randy) today!

- George Aupperlee

Randy did an excellent job of explaining the process required before even starting. He was open to explain how things work in detail. After job completed he went over how to use the openers and how to maintain them in the coming years. Highly recomended!!

- Jake Simonton

Randy came out an helped us get 2 new remotes for the door. He lubricated the door and checked that the system was working properly.

- Joan Miller

Wish I could give more stars because everything about the experience was tremendous! Less than a half hour of making the call about the issue, I received a call from their service technician that he would arrive in about 20 minutes. Quick and accurate diagnosis about the problem, but also about other problems that would arise in the future. Install of new Door springs, rollers, and frayed cables, new door opener, new outside keypad and other issues took maybe three (3) hours. Randy Hornberger, the technician, was also considerate, conversational and very knowlegeable. He also was very thorough with the install, but worked like a man on a mission. Definitely recommend for all aspects of the experience with Precision Garage Door Service!

- Jason Bowes

Randy the technician was amazing. He was very detailed and explained everything .

- Tim Bliss

Well done precision drawer, especially Randy from Chambersburg, who not only fixed my problem, but brought a smile with him and I can’t do attitude. I highly recommend this company for any of your garage door needs.

- John West

We had problem with garage door not closing properly. Called Precision based on TV commercial. Randy came out next day. Went over what he found to be our problem. Repaired what needed to be done in a very professional and courteous manor.

- Maynard Schaffer

Randy, the technician, came to the house today to help resolve the issue of the garage doors not closing consistently. His thoroughness and communication helped us realize that while we had just replaced the garage doors last year with Precision, the motors had worn out and needed to be replaced. The positive is that having a good technician like Randy helped us understand the issue and how to resolve it. The negative is last year, when we were having garage doors replaced. The salesperson, installers, and technician who all came and sold us the garage doors and serviced them did not mention the wear and tear on the motor, and it might be a good time to replace it. I am sure cost might have been the reason why not mentioned, as the salesperson could sense I had reached my limit on spending for the doors. My wife and I want to thank Randy for the excellent service, communication, and time to explain and recommend a solution. He is an excellent representation of your company. Recently, our HOA president asked me who did our garage doors last year, and I told her Precision. Moving forward, I will say Precision but get Randy involved.

- Doug Reigle

Excellent knowledge and service! Thank you!

- Marlene Crouse

Randy did an outstanding job. Knowledgeable, friendly and professional.

- Bob Sigrist

Our technician Randy, did an inspection, found the problem, we called about, also found frayed cables, repaired all! Was very polite, very sure of himself, shared his training with us, we ask! Precision does work in Club Estates Condos, got their card when they did work for our neighbor! They will now be our garage door repair team!

- John Vogel

Prompt response to fix our door. Randy called to let us know his arrival time. Explained what he would do gave us options on repair cost. Finished the job in under an hour. Will highly recommend Precision door

- Barry Howard

Professional and courteous, Randy was pleasant and we are very satisfied . The whole process went smooth from phone call to completion of service, I would highly recommend.

- Kim Jones

Randy and the team were great! Quick response and very professional. Great job!

- Jason Kline

Randy was the young man that came. He was probably the most polite people we’ve ever had to come to our house. He was very knowledgeable and gave us different options to choose. We were very pleased with the whole process.

- Kent Jones

Randy arrived on time. He was knowledgeable, friendly, answered all our questions, consulted with others when needed, and was very professional and polite.

- Jerry Spangler

Excellent customer service. The technician was very thorough in his explanation of what was needed to repair the door. His craftsmanship was superior.

- Jim Bliss

Precision Garage Door service did an amazing job evaluating the condition of our garage doors, communicating clearly what was found and getting to work taking care of everything! I'm not exaggerating when I say they exceeded our expectations. The service Tech was knowledgeable and courteous; he explained all the details clearly so I could understand all that was going on regarding our 20 year old door openers and what needed to be done. He didn't try to upsell or pressure me into any services or parts, which I appreciated. Quick, professional service is an understatement. Thank you Precision Garage Door service.

- Susan B.