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Read what people are saying
about Precision Garage Door Service

Precision Garage Door Service of Central PA
has received 4 reviews, averaging 1.00 Stars:
1 2 3 4 5
Review:

Worker were on time. They were at my place to give an estimate on raising the track and door closer to the ceiling. They were there over an hour and were unable to provide an estimate. After talking to them I was advised that they would email to me later that day. Well over 24 hours went by. I called regarding the estimate. I was told that they will look into it and have an estimate sent by email. I waited over an hour still no response. I two other companies out and received estimates on the spot. I eventually gave up with not receiving an estimate so I called them back and told them I went with another company. Sorry to say I wouldn’t recommend this company poor service and communication.

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Kenny Dyson Service Provided:
Garage Door Repair

Technician: Kenny Dyson
Review:

One star only because there is no choice for zero star. Do not label your company as offering an opener repair service. Not true. You are only interested in selling new installations. Your "repair man" refused to even try to diagnose what was wrong or make any attempt to service the opener. It was strictly a receiver coding error which I discovered and corrected myself. Thanks for nothing.

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A Response from: Ed Hesling

Thank you for the review Nick! For transparency to our readers and to explain in more detail of your particular service. We could not service your 50 + year old motor because it did not meet modern day building code requirements. Due to the fact that it had no safety eyes. Building code UL 325 prohibits any company to service a motor without up to date safety features. Had your motor had these feature we would have loved to been able to offer a repair solution to get you taken care of. But do to this fact, we protect ourselves by abiding in local, state, and federal laws. Now you being a home owner you can fix the motor yourself. Which I am glad to hear you were able to take care of the issue. But there was nothing more we could have done for you, with the exception of replacing the motor with one that meets up to date safety requirements. With that said, to be penalized with a poor rating for following state and federal code is not something in which I may agree with. Nonetheless I appreciate your feedback, and if you would like to discuss more of your experience, please feel free to contact me on my cell at 717-440-6555. Kindest regards,

Service Provided:
Garage Door Opener Repair

*Esta reseña fue traducida del inglés
Review:

Do not go to precision, they are just money makers. I paid $60 for them to look at my door to tell me my cost to get it fixed. Lets just say it was outrageous. I called a few local companies who did the exact same job with the same repair parts for less than half the cost. DO NOT waste your money here

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A Response from: Steven Van Dam

Hello Allison, I am sorry to hear you feel this way about Precision Door. I am happy to learn that your issue has been taken care of. I took a look at your invoice that I have on file to see if there is anything unusual, and I did not see anything out of the ordinary. Everything looks to be accurately quoted. Precision Door, we are confident that we bring value to every dollar spent, with our quality craftsmanship, fast response time, quality parts, and customer service. While looking at your quote, and cost of material, I am confident there may be some significant differences between what Precision quoted you for, and the work you received from the other company. I will submit a refund of the service fee back onto your card. If you would like to discuss more estimate, please feel free to give myself a call at 717-440-6555.

Jerry Eldreth Service Provided:
Install Garage Doors

Technician: Jerry Eldreth
Review:

I spent a lot of time providing feedback to you but since I neglected to select a star rating it wiped all my feedback out...therefore my rating...nothing to do with your service.

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Eddie Hesling Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Owner: Eddie Hesling
Harrisburg Area

(717) 384-5822

(717) 384-5822
West Shore | Carlisle Area

(717) 219-9272

(717) 219-9272
York County

(717) 373-5551

(717) 373-5551
Lebanon | Hershey Area

(717) 282-1060

(717) 282-1060
Lancaster County

(717) 282-2979

(717) 282-2979
Perry County

(717) 219-8619

(717) 219-8619
Northern Dauphin County

(717) 281-1182

(717) 281-1182
Gettysburg | Hanover Area

(717) 325-2888

(717) 325-2888
Precision Garage Door Service
Office: (717) 323-6674
7045 Blue Ridge Ave
Suite 102

Harrisburg, PA 17112
Precision Overhead Garage Door of Lancaster
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Precision Overhead Garage Door Service of York
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403

License

PA License #
144378