We had problem with garage door not closing properly. Called Precision based on TV commercial. Randy came out next day. Went over what he found to be our problem. Repaired what needed to be done in a very professional and courteous manor.

- Maynard Schaffer

Randy, the technician, came to the house today to help resolve the issue of the garage doors not closing consistently. His thoroughness and communication helped us realize that while we had just replaced the garage doors last year with Precision, the motors had worn out and needed to be replaced. The positive is that having a good technician like Randy helped us understand the issue and how to resolve it. The negative is last year, when we were having garage doors replaced. The salesperson, installers, and technician who all came and sold us the garage doors and serviced them did not mention the wear and tear on the motor, and it might be a good time to replace it. I am sure cost might have been the reason why not mentioned, as the salesperson could sense I had reached my limit on spending for the doors. My wife and I want to thank Randy for the excellent service, communication, and time to explain and recommend a solution. He is an excellent representation of your company. Recently, our HOA president asked me who did our garage doors last year, and I told her Precision. Moving forward, I will say Precision but get Randy involved.

- Doug Reigle

Excellent knowledge and service! Thank you!

- Marlene Crouse

Randy did an outstanding job. Knowledgeable, friendly and professional.

- Bob Sigrist

Our technician Randy, did an inspection, found the problem, we called about, also found frayed cables, repaired all! Was very polite, very sure of himself, shared his training with us, we ask! Precision does work in Club Estates Condos, got their card when they did work for our neighbor! They will now be our garage door repair team!

- John Vogel

Prompt response to fix our door. Randy called to let us know his arrival time. Explained what he would do gave us options on repair cost. Finished the job in under an hour. Will highly recommend Precision door

- Barry Howard

Professional and courteous, Randy was pleasant and we are very satisfied . The whole process went smooth from phone call to completion of service, I would highly recommend.

- Kim Jones

Randy and the team were great! Quick response and very professional. Great job!

- Jason Kline

Randy was the young man that came. He was probably the most polite people we’ve ever had to come to our house. He was very knowledgeable and gave us different options to choose. We were very pleased with the whole process.

- Kent Jones

Randy arrived on time. He was knowledgeable, friendly, answered all our questions, consulted with others when needed, and was very professional and polite.

- Jerry Spangler

Excellent customer service. The technician was very thorough in his explanation of what was needed to repair the door. His craftsmanship was superior.

- Jim Bliss

Precision Garage Door service did an amazing job evaluating the condition of our garage doors, communicating clearly what was found and getting to work taking care of everything! I'm not exaggerating when I say they exceeded our expectations. The service Tech was knowledgeable and courteous; he explained all the details clearly so I could understand all that was going on regarding our 20 year old door openers and what needed to be done. He didn't try to upsell or pressure me into any services or parts, which I appreciated. Quick, professional service is an understatement. Thank you Precision Garage Door service.

- Susan B.

Our technician Randy Hornberger was quite helpful with our needs and questions . He was able to go above and beyond giving us options for finance and rescheduling Thank you again for all your help Sincerely, Lauren E Witmer/Jp Palomares

- Lauren Witmer