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Zack Yost

Zack Yost
Estimator
Reviews: 57
Average: 4.86 stars
Zack Yost has received 57 reviews, averaging 4.86 Stars:
1 2 3 4 5

Zack Yost's Bio:

Zack has been another proud member of the PDS family since we opened our doors in 2019. Prior to this, he was a Golf Professional for 2 years. The garage door industry grabbed and kept his attention because he enjoys getting to meet new people and hear their life stories every day. To him this is not just a job, but an opportunity to care for and connect with his community. With the support of his lovely wife Julie, daughter Wrenly, and two dogs, Flint and Mylo, he can show up to work each day ready to serve each customer like they were one of his own neighbors, because they are. Outside of PDS, you can find him on the golf course or out hunting. Previously, you may have found him volunteering as a firefighter for 6 years. It is clear that Zack cares about the people around him and we cannot wait for you to experience this first hand at your next visit with us! *Zack’s Favorite Joke: “Why don’t eggs tell jokes? …They’d crack each other up.”

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Terrible communication. I have not had them attempt to reach me since we placed our order, not one time. We ordered our door 11 weeks ago, and I have not had a single person call me. I have had to initiate ALL communication, and at that we still don't know when our garage doors are due to come in (not even an estimated date). It has been 11 weeks since we ordered the doors.

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zack was a super nice guy and explained and answered my questions thank you

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service that I received. The technician was knowledgeable and polite. He told me that it would take 4 to 6 weeks to get the parts ordered. The technician told me how to close the garage door both with and without the use o9f the motor, so I can secure it at night.

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Zack Yost Service Provided:
Garage Door Repair

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

VERY DISAPPOINTED! We just had a new garage door installed by Precision Garage Door. The installers pointed out to us that there was a large scratch of about 4-5” on the door. After looking closer, we found 41 scratches and or nicks, some quite large. I want a new door. Dan, their service guy wants to only “touch up” (41 different areas) the scratches with paint. Not acceptable whatsoever, and unfortunately, I’ve had to get a lawyer. I know no one that would be happy with a brand new door with 41 unacceptable scratches and nicks? Extremely poor customer service and backing of a product that they sold and installed. It’s a matter of principal now. I can not believe that I even have to fight for a new door that is defective in 41 areas.

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A Response from: Ed Hesling

HI Kirk, as Precision Door service is the highest rated company in quality of customer service and quality of work, we believe transparency is always important for our readers. From working with you, we may be able to fill in the gaps of your review for our readers to have better understanding of your experience working with us so far. On 7/17/24 you agreed to move forward with a door install that we quoted out for you. On 8/22/24 we came out to install this door, and as accurately mentioned in your review, our installers noticed and pointed out a pretty big scratch on the door from the manufacturer. It was agreed on this day that we would come back and touch it up. While we were waiting on the manufacture to send us touch up paint, you had called us and scheduled for us to come out on 8/28 to have a closer look at the door as more scratches were discovered. All in all we reported 41 scratches on the door, and the locations of these scratches point towards these scratches happening at the manufacturer. We contacted the manufacturer, and they confirmed the scratches most likely happened under their care, and not by our installers. Because no gashes or dents were discovered in this inspection, the manufacture communicated to us that their protocols first wants to touch up the door to see if the scratches are still noticeable to the human eye. We communicated this would not effect the limited lifetime warranty you have on the paint. It was then expressed to Dan that you had wanted a new door. Because we are following the manufacturers protocol, we first must touch up the door to see if this solves the scratches to the paint that were found. This was communicated by Dan our manager. You then said you wanted time to think about this, and speak to an attorney, and that you would reach back out to us. We told you we understood, and that we are going to move forward with getting the paint so we are not wasting any time. We have not heard from you since, This review you have left us is the first time we have heard from you since being at your home on 8/28. Which leaves us a bit confused. Here at Precision Door we have a reputation that we are committed to keeping. As of right now, we are following the manufacturers protocols on how they want to resolve their mistake. If touching up the door resolves the issue as it does 99% of the time. Our hope is that everyone will be happy. If you are still unsatisfied after we touch up the door. Then we can fight to get you panel replacements. But we will be following the manufacturers protocol, as we also will strive to make sure you are satisfied with the completed project. If you would like to discuss more, you can reach me by email @ ehesling@precisiondoor.net

Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zack Yost was very professional and helpful to identify the problem with the block mouldings of the garage door. Thank you for the quick response.

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Zack Yost Service Provided:
Garage Door Repair

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quickly got me scheduled for my estimate and work that needed to be done. Very helpful and informative on helping me select a new replacement garage door!

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Zack Yost Service Provided:
Garage Door Repair

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My husband and I are extremely pleased with how professional, knowledgeable, and personable the estimator, Zack Yost was as well as the installer, Zachary Stephens. I had told our neighbor across the street from us that I had the estimator coming and Zack spoke with her the same day. We love our new garage doors! The appearance and quality is excellent as well as the sound or lack thereof.We will definitely recommend Precision to family and friends. Thank you for a wonderful experience. - Cindy Kolva

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Met with Zach Yost, of Precision Door Service this afternoon. Very professional and no hard sell tactics.

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Presentation for new garage door install was professional and informative. Zach was courteous and professional and was very personable. Zach explained all of the options in a manner that was easy to understand. Response time to our request was quick and estimate was provided at the time of service.

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Zack Yost Service Provided:
Install Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door is a great company to hire. The technician was on time, friendly and very informative. He quickly diagnosed the problem, developed a solution and presented me with the quote. I will be calling Precision any time I have garage door needs.

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Zack Yost Service Provided:
Garage Door Repair

Product:
Opener

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleasant Tech. and not at all in a hurry for reviewing my Proposal. Answered all my ?'s and reflects what my neighbors experience was with Precision.

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Zack Yost Service Provided:
Install Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick appointment, no pressure on "making the sale", very professional

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have reviewed several garage door companies but chose Precision because of reviews and history. I have not been disappointed- Zach was very professional walking me thought the process and reviewing the quote in detail with myself and my husband. Katelyn followed up with all the paperwork and within an hour or so I have an installation date and am excited to get our new garage doors installed. Fabulous Teamwork and professionalism. I would have selected 10 stars if they were available. Sincerely, Judy Sawin

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone that we had come to our home to complete our three doors were very professional and polite. They also took their time to make sure we were happy with the final product. We are very pleased with our Precision doors. Thanks to all.

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was impressed with the young man that came out. I’m happy that my son found this place for me. Can’t wait to see the product.

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Zack Yost Service Provided:
Garage Door Opener Install

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zack the technician arrived promptly and surveyed the garage door. He made measurements and developed 3 estimates. We are going to discuss the estimates and respond soon.

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Zack Yost Service Provided:
Garage Door Repair

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zack is a great asset to your company. Explained thoroughly what will be done in replacing our two car garage door

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zack was very knowledgeable, kind and helpful during the process of picking a new garage door and opener. The kind of technician a customer wants to work with. Thank you Zack.

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zach was awesome. He came out for our free estimate and explained everything to us. He answered all our questions and gave us peace of mind. We look forward to doing business with him in the near future.

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Zack Yost Service Provided:
Install Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wanted to get a new door panel because mine was damaged. Zack explained that you couldn't get one because of the age of my door. He gave me a price on a new door, but I didn't want to spend the money because mine was cosmetic damage. Zack wasn't pushy and he explained everything thoroughly.

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Zack Yost Service Provided:
Garage Door Repair

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zach Yost arrived promptly for my estimate, and walked me through all of my options without pressuring me into products I didn't want or need. He was sincere, knowledgeable and congenial, and somehow managed to schedule replacement of my door and installation of an automatic opener the very next day. The installers left my garage exactly like they found it, with the door perfectly installed. I am very, very pleased with both the professionalism of Zach and the installers, and the quality of the work performed. I highly recommend Precision!

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Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The garage door specialist that came to my home (Zach), was very detailed , friendly and professional. He explained my estimate and showed me items for consideration as it pertained to my project. Most importantly, he was not pushy at all. Thanks Precision.

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Zack Yost Service Provided:
Install Garage Doors

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zack Yost did a great job estimating a repair for me. He was a great guy and made me feel like a friend. We talked about the neighborhood and about everyday life things that come up. Very cool guy! Also was here in my driveway in no time. The company should feel great about him and his work.

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Zack Yost Service Provided:
Garage Door Repair

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technicians were very knowledgeable of the work that was required to repair my door and install a new opener very satisfied highly recommend this company

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Zack Yost Service Provided:
Garage Door Repair

Product:
Opener

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zach and Zach were great. I was impressed with the prompt response to my break down . I also appreciated the full inspection of the door and then the options available to me to move forward. I highly recommend!

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Zack Yost Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had seen advertisements for Precision on tv and when I needed work on my garage door I tried them. They were able to make an appointment with me right away and I was given a great estimate. The work was done that day and both of the specialists were so friendly and worked well together. I was very satisfied with their work and timeliness. Would recommend to everyone.

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Zack Yost Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was having issues with my Garage Doors not closing. Two of your "Zachs" (Zach Yost) came to my house and were prompt and very Courteous. They performed their Safety Check and quickly remedied the problem. It was a great experience. I wish all of my service calls went as well. Keep up the good work and I would highly recommend your Company in the future!

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Zack Yost Service Provided:
Garage Door Opener Repair

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with precision was great. Same day service was performed and solved the problem with the opener. Zack Yost the technician was very polite and thorough in his work and explanation. I would recommend him and precision to anyone

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Zack Yost Service Provided:
Garage Door Opener Repair

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Stephens knowledge and professionalism in taking care of our garage door. He answered all my questions with out hesitation. Thank you Stephen for a job “well done.” I appreciate your expertise.

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Zack Yost Service Provided:
Garage Door Repair

Estimator: Zack Yost
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zack was extremely helpful in fixing the issue and taught me how to identify the common issues and do basic problem solving. Thank you!

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Zack Yost Service Provided:
Garage Door Repair

Estimator: Zack Yost
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Precision Garage Door Service
Office: (717) 323-6674
7045 Blue Ridge Ave
Suite 102

Harrisburg, PA 17112
Precision Overhead Garage Door of Lancaster
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Precision Overhead Garage Door Service of York
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403
Precision Garage Door Service of Chambersburg
Office: (717) 204-8167
776 Rear Lincoln Way East
Chambersburg, PA 17201

License

PA License #
144378