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Zachary Shope

Zachary Shope
Technician
Reviews: 11
Average: 4.73 stars
Zachary Shope has received 11 reviews, averaging 4.73 Stars:
1 2 3 4 5

Zachary Shope's Bio:

Zach has been an asset to the “trades world” for several years with multiple years experience as a VW technician, mechanic, and electrical experience before lending his expertise to Precision Door. As Zach himself puts it “Safe garage doors mean safe people.” That’s what we are all about here at PDS, taking care of the comfortability and safety of our community; a core value that Zach exhibits with ease. In his time off, Zach enjoys taking care of his two cats, and working on cars. He is grateful to have a supportive girlfriend to stand by his side and encourage him in his other interests as well such as music and history. As such a well rounded man himself, Zach wants to make sure you feel valued as an individual, not just another customer. He looks forward to serving you soon!

Review:

Very good service. Technician was pleasant and friendly. After inspection, gave price quotes for different options. No pressure on the choice. Completed the work quickly, and gave thorough explanation on the new components. I will recommend them to others.

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Zachary Shope Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zachary Shope
Review:

Could not ask for a better experience! Spring broke and Precision was immediately able to replace not only the springs but also upgrade all of the other hardware that was 20 years old. Extremely courteous throughout the process, prompt on arrival, and efficient at finishing the job. Highly recommend.

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Zachary Shope Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Zachary Shope
Review:

A cable on my garage door was broken, so I could not open it. The repairman showed me that there were also other issues that needed addressed, so he also installed new rails. It now works very smoothly.

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Zachary Shope Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Zachary Shope
Review:

I was scheduled for a service call very quickly. Zach the service technician diagnosed the problem very quickly and fixed in less than an hour. He also inspected the door and explained every item with me. Very good visit overall until…….after he left I looked the parts up online. Precision charged $200 for the parts and they are available on Amazon for $17. Total gouging by this company. I understand they have to make some money off the parts but that’s a little ridiculous.

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A Response from: Steven Van Dam

Thank you for taking the time to leave us your feedback so that we can continue to offer customers the best service possible. We are glad to hear that you had a good experience with Zac as he certainly is an exceptional technician and representative of the Precision Door name. Working quickly and efficiently is our top priority. We see on your profile that you have served our country in the military and so we would like to start by thanking you immensely for your service. We understand where your concern is coming from and we hope to bring some clarity to the situation. As a leader in the garage door industry with over 23 employees, 20 fully stocked trucks with the highest quality parts as well as the strongest guarantees in the industry, we are constantly looking at our cost of operations to make sure it is fair and beneficial to each customer we serve. As we grow our operations, our pricing and services are continually being refined in order to ensure we serve our communities with excellence and I am confident that we bring value to every dollar we charge. I see on your profile that we did combine the military discount with the coupon to waive the service fee. Though we usually do not combine discounts, we wanted to be extra accommodating to you as someone who has served our country and we do thank you again for this great service. Again we do appreciate your feedback. We hope you are enjoying your repaired garage door operator. Please feel free to reach out to myself directly should you have any other questions or concerns regarding our service to you, 717-440-6555.

Zachary Shope Service Provided:
Garage Door Opener Repair

Technician: Zachary Shope
Review:

Your technician Zachary was professional and very helpful fixing my problem. I will use your company again if needed. George

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Zachary Shope Service Provided:
Garage Door Repair

Technician: Zachary Shope
Review:

Our tech Zac Shope was exceptional. He exceeded all of our expectations. He was courteous, professional and went above and beyond to complete the install. 5 Star . Thanks Zac Joe

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Zachary Shope Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Zachary Shope
Review:

Fantastic! Your website is so easy to use and scheduling with the chat option was a breeze. The repairman arrived early after calling me for that option. He explained my 3 options in great detail and showed me exactly what needed repaired. I'll be rescheduling for a door upgrade soon. I wouldn't use any other repair company - this is the best!

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Zachary Shope Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Zachary Shope
Review:

Precision was a great experience from our very first contact via phone call to job completion! Communication at every step was beyond expectations. Communications is something we highly value. The service representatives were respectful and very knowledgeable. Definitely would recommend and would hire again!

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Zachary Shope Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Zachary Shope
Review:

Zach was great! He explained the ins and outs of how the door works, and why our door wasn’t working. Now the door rolls up and down smoothly, and quietly. Zach was very kind, and polite. Thanks for the good repair, Zach. Susan Sterner and Audie Olsen

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Zachary Shope Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Zachary Shope
Review:

The technician, Zachary Shope, did an excellent job. From his inspection of the existing system to the testing of the installed system Zachary was very courteous, informative, helpful, and professional. He represented Precision in an exemplary manner. The company's quick response and speedy resolution of the problem exceeded expectations. Thank You

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Zachary Shope Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Zachary Shope
Review:

Your repairman went above and beyond in providing me with excellent service. He even helped me with a lightbulb removal task because I could not climb a ladder to do it myself. Thanks so much!

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Zachary Shope Service Provided:
Garage Door Repair

Technician: Zachary Shope
Harrisburg Area

(717) 384-5822

(717) 384-5822
West Shore | Carlisle Area

(717) 219-9272

(717) 219-9272
York County

(717) 373-5551

(717) 373-5551
Lebanon | Hershey Area

(717) 282-1060

(717) 282-1060
Lancaster County

(717) 282-2979

(717) 282-2979
Perry County

(717) 219-8619

(717) 219-8619
Northern Dauphin County

(717) 281-1182

(717) 281-1182
Gettysburg | Hanover Area

(717) 325-2888

(717) 325-2888
Precision Garage Door Service
Office: (717) 323-6674
7045 Blue Ridge Ave
Suite 102

Harrisburg, PA 17112
Precision Overhead Garage Door of Lancaster
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Precision Overhead Garage Door Service of York
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403

License

PA License #
144378