About Zachary
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Reviews for Zachary Shope
Ed Hesling
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was scheduled for a service call very quickly. Zach the service technician diagnosed the problem very quickly and fixed in less than an hour. He also inspected the door and explained every item with me. Very good visit overall until…….after he left I looked the parts up online. Precision charged $200 for the parts and they are available on Amazon for $17. Total gouging by this company. I understand they have to make some money off the parts but that’s a little ridiculous.
Thank you for taking the time to leave us your feedback so that we can continue to offer customers the best service possible. We are glad to hear that you had a good experience with Zac as he certainly is an exceptional technician and representative of the Precision Door name. Working quickly and efficiently is our top priority. We see on your profile that you have served our country in the military and so we would like to start by thanking you immensely for your service. We understand where your concern is coming from and we hope to bring some clarity to the situation. As a leader in the garage door industry with over 23 employees, 20 fully stocked trucks with the highest quality parts as well as the strongest guarantees in the industry, we are constantly looking at our cost of operations to make sure it is fair and beneficial to each customer we serve. As we grow our operations, our pricing and services are continually being refined in order to ensure we serve our communities with excellence and I am confident that we bring value to every dollar we charge. I see on your profile that we did combine the military discount with the coupon to waive the service fee. Though we usually do not combine discounts, we wanted to be extra accommodating to you as someone who has served our country and we do thank you again for this great service. Again we do appreciate your feedback. We hope you are enjoying your repaired garage door operator. Please feel free to reach out to myself directly should you have any other questions or concerns regarding our service to you, 717-440-6555.
Service: Garage Door Opener Repair
George Sallitt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your technician Zachary was professional and very helpful fixing my problem. I will use your company again if needed. George
Service: Garage Door Repair
Joseph Owens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our tech Zac Shope was exceptional. He exceeded all of our expectations. He was courteous, professional and went above and beyond to complete the install. 5 Star . Thanks Zac Joe
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
K Nye
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fantastic! Your website is so easy to use and scheduling with the chat option was a breeze. The repairman arrived early after calling me for that option. He explained my 3 options in great detail and showed me exactly what needed repaired. I'll be rescheduling for a door upgrade soon. I wouldn't use any other repair company - this is the best!
Service: Garage Door Repair
Product: Rollers
Donna & james Snyder
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was a great experience from our very first contact via phone call to job completion! Communication at every step was beyond expectations. Communications is something we highly value. The service representatives were respectful and very knowledgeable. Definitely would recommend and would hire again!
Service: Garage Door Repair
Product: Rollers
Audie Olsen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Zach was great! He explained the ins and outs of how the door works, and why our door wasn’t working. Now the door rolls up and down smoothly, and quietly. Zach was very kind, and polite. Thanks for the good repair, Zach. Susan Sterner and Audie Olsen
Service: Garage Door Repair
Product: Rollers
Berndt King
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician, Zachary Shope, did an excellent job. From his inspection of the existing system to the testing of the installed system Zachary was very courteous, informative, helpful, and professional. He represented Precision in an exemplary manner. The company's quick response and speedy resolution of the problem exceeded expectations. Thank You
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Minerva Shindler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your repairman went above and beyond in providing me with excellent service. He even helped me with a lightbulb removal task because I could not climb a ladder to do it myself. Thanks so much!
Service: Garage Door Repair
License
PA License #144378