Garage Door Repair in Central PA - Page 78

Dennis Frank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring snapped on a Sunday, by using the online chat I was able to set up an appointment for Monday. The tech arrived early, showed me other potential problems (21-year-old door). I took the overhaul my door plan and the tech had my door operating in under 30 minutes. Great job.

Bill Gough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Henry explained issues and performed repair in an efficient manner. Nice job done!

Mark Snoberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First time customer and couldn't be more pleased with the service! The technician (Chad) was top-notch. He explained everything thoroughly and was super-efficient. Also, he was on time, friendly and very professional. Well done, Chad! I will not hesitate to use this company in the future should the need arise.

Rick Shumard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called early afternoon in regards to a garage door opener repair/ replacement. Nick said that he would send a tech out later that same day. At 3 PM Kenny arrived. After listening to me describe the problem and performing his own inspection, I was presented with several options that I could choose from to proceed. Let alone I was shocked at the quick initial response, Kenny had my new opener installed within the hour. Very professional. You don't see customer service like this much anymore. Kudos to you!

John Kanovich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door has very experienced staff and technicians! They come to the site, assess the issue, and deliver a solid repair/replacement of the broken part. Book'em if you need garage door repair!

Penny Duke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door cable broke at 6:30 PM on a Thursday night.I immediately called your company and even that late, got a representative on the phone who scheduled me for a repair visit the following morning at 10 AM. Kenny came and gave me options for repairing my door........... and in not much more than an hour I was all fixed up!!!!! He answered all of my questions and was not only knowledgeable and professional, but kind and pleasant as well. I would highly recommend Precision Door Service in Lancaster!

Roger Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was very efficient. We had 2 doors installed. One door was missing parts and had wrong parts. But our technician did everything he could to get what he needed to make it right. We are very happy with his work.

Connie Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chad was awesome to work with.

Leroy Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were very knowledgeable of the work that was required to repair my door and install a new opener very satisfied highly recommend this company

Tom Gemmill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You met my expectations and you solved the problem. Henry Storm was courteous, professional and helpful (because he had to deal on & off with my 3 mutts!!!) LOL You guys are the best!!! And I love that you're available 24/7 to set up an appointment, and it has been, thru my 2 emergency experiences with Precision, that it is ALWAYS the next day and usually at an appropriate time slot!!! IMO reasonably priced, too.

Vince Pease

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service. Thanks.

Arthur Vaitl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zach and Zach were great. I was impressed with the prompt response to my break down . I also appreciated the full inspection of the door and then the options available to me to move forward. I highly recommend!

Steve Kurtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kenny Dyson did a good job diagnosing our problem, but considering he only had to tape a broken wire to detect and repair the problem, which took a half hour max, $109 labor seems a bit excessive. But the problem is fixed for now, so thank you.

Rena Geesaman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It's true what they say about first impressions...I called three garage door service companies....one started by insulting my current brand of garage door opener calling it junk (even if it is, you never start out by insulting your customer's choices!)....another simply ran through a long list of pricing...but Nick was professional, friendly, thanked me for calling, explained they have a fully stocked truck and provide a 25 pt safety inspection included in the $79 flat rate fee for coming out. Plus they are available 24 hours and there was no wait time! My husband met Chad at the site and was very pleased with his service and capability. Wish there were more service companies out there like yours!!

Bart Deluca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw the website and reviews

David Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I watch the commercial on 27 ABC. It is a nice company. I just use Precision and everyone did a great job doing the repair. Very honest Chad Lahue explained to me the three option on what he could repair. I was very happy. Chad had a nice assistance with him and that man was very nice as well. Thank you for the repairs. I will recommend this company to my friends.

Pauline Riggins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had seen advertisements for Precision on tv and when I needed work on my garage door I tried them. They were able to make an appointment with me right away and I was given a great estimate. The work was done that day and both of the specialists were so friendly and worked well together. I was very satisfied with their work and timeliness. Would recommend to everyone.

Russ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our neighbors were quite happy with Precision, so we called, they came the same day. Our repair person, Kenny, worked quickly, and explained everything in detail. The Precision equipment is much quieter, very happy with the results

Kim Norcott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service, timely and honest! Jerry was excellent! He was very friendly, polite, and efficient. We will definitely use Precision again! Thank you.

Karen Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely happy with my interactions with Precision Door Service! The technician was knowledgeable, answered all my questions and the work was completed efficiently and quick! I would highly recommend them! Karen

Wayne Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with the quick scheduling for the repair of our garage door. Justin was very professional - great that he offered 3 options to choose from. We would not hesitate to recommend or use again.

Stephen Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very pleased with the technician's approach: safety first! He explained the repairs and did exactly as we discussed. He was very professional and delivered the service I expected. But I was amazed at how quickly he did it because he did not hurry so he surely knows his job. I am glad I contacted your business; your people provided great customer service from the start of my call to completing the repairs. The price he quoted was also what I expected so there were no surprises. We are completely satisfied and I will mention your company to others.

Larry K.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door broke first thing in the morning. I called Precision and Nia showed up later that afternoon. He did an outstanding job and completed all the work in just two hours. Everything he did looks and works great. I would recommend to all the Precision garage door company... Great Job.

Chuck Rennard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for providing me the feeling of safety. I installed a new garage door and was just completely unsure that I had it all installed correctly. I was looking for an expert to pass or fail my installation. According to Jerry, I did a pretty good job, there were a few adjustments needed overall. Jerry was very knowledgeable with garage doors and troubleshooting problem issues. I still have a few issues; however, Jerry explained what I need to do and watch out for. I plan to have a technician back again when I have electricity so the door opener can be installed; and again, after the new leveling floor is installed to adjust the spring and cables. Also, Jerry is a very nice man, professional, and an asset to your company. Best wishes.

Brian Rabena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having issues with my Garage Doors not closing. Two of your "Zachs" (Zach Yost) came to my house and were prompt and very Courteous. They performed their Safety Check and quickly remedied the problem. It was a great experience. I wish all of my service calls went as well. Keep up the good work and I would highly recommend your Company in the future!

Linda Felker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door did a great job in responding to my problem so quickly. Thank you Chad for your courteous, professional help this morning in fixing the problem with the remotes and doing the yearly inspection.

Walt Senkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service provided. Henry Storm was very thorough and very professional in outlining the problems and different repair options available. He was also very patient in answering my questions necessary to make the best decision possible. I appreciated the response time (early Monday service after a Saturday phone call). I do have one question/concern about the ultimate invoice price: Henry basically gave me 2 options--just a "straightforward" repair basically replacing our broken/obsolete parts for $635 OR a new torsion system for which he quoted me $745 (plus the cost of the torsion bar/spring??). However, the invoice I received shows a base cost for the new system at $795 (plus $100 for the part). Was I incorrectly quoted or incorrectly billed. My concern is that I made the ultimate decision based on the 2 quotes. I may have made the same decision even at the higher quote, but still feel that I did not have the proper information in hand to make the best-informed decision. I would appreciate a response, if possible, to this question. Thanks. Walt Senkowski (717) 495-8590 waltsenkowski@gmail.com

Ray Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall a great experience. It's so rare these days to have a repair service come out the same day you call and actually have the parts needed to do the job. The tech was fast and courteous. He showed me the part that broke and what he was replacing it with. I will definitely use Precision door in the future and refer anyone that needs garage door service to them. Thanks

Tonya Frombach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We received same-day service when we had a garage door emergency repair. :) Jerry called prior to arriving to let us know he was on his way. I really appreciated that! He was very knowledgable and professional and a delight to work with. Jerry carefully assessed the problem and explained everything clearly, ensuring that I understood all of my options before doing any work. I recommend Precision to anyone needing any type of garage door work. I'm very happy with their service!!

Clark Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin Cooney was very detailed and knowledgeable. Told me what I needed, what he recommended and what I did not need. He went over the door an opener and had my problem fixed beyond my expectation. He arrived as promised and called in advance. The phone operator I called to set up service was very professional and explained in detail what to expect. Over all Outstanding prompt service at a far price. I highly recommend.