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Read what people are saying
about Precision Garage Door Service

Precision Garage Door Service of Central PA
has received 1289 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Very prompt, very professional very knowledgeable and very personable would highly recommend. Chad was very thorough courteous and helpful

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Chad Lahue Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chad Lahue
Review:

Can’t say enough how excellent the service was today. Blake came to home to inspect our broken garage door spring, noticed several other old and worn equipment, and gave me the option of what I would like serviced. He was able to fix the garage door in less than an hour!!!!!! Additionally, he was very personable and explained everything he would do in layman’s terms. Overall, an excellent experience!!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service, technician very friendly and knowledgeable. They came out same day I called and completed work in under 2 hours.

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Service Provided:
Broken Garage Door Spring Repair

Review:

VERY EASY. PROBLEM HAS BEEN SOLVED. TECH VERY KNOWLEDGEABLE AND EFFICIENT. YES A VERY QUICK RESPONSE.

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Service Provided:
Garage Door Repair

Review:

Your service was timely, your service technician Chad Lahue was very knowledgeable, precise about what repairs needed to be done, thorough in his explanation of the problems, clear about what options we had to choose from, and very skilled in making the repairs. You have a gem, Chad is excellent.

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Chad Lahue Service Provided:
Garage Door Repair

Technician: Chad Lahue
Review:

Outstanding service as always! Precision's employees are prompt, courteous, and professional. I highly recommend this company!

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Justin Cooney Service Provided:
Garage Door Repair

Technician: Justin Cooney
Review:

I would use Precision Garage Door Service for any future jobs! Their service was prompt, friendly, and efficient. I am very happy with the work they did for me.

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Service Provided:
Garage Door Repair

Review:

Referred by friend

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Service Provided:
Garage Door Opener Repair

Review:

The tech was on time ,very friendly and knowledgeable. We would use Precision in the future ,if required.

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Kenny Dyson Service Provided:
Garage Door Opener Repair

Technician: Kenny Dyson
Review:

08/30/24 - Preventative Maintenance on garage doors and alignment adjustment. Justin showed up on time, he had a great personality, courteous and very professional. He explained the PM on garage doors and items for me to watch for in the future with the doors. My wife and I were very Happy , and give Justin an A+++. Thanks Todd and Sharon Eveler (Glen Rock Pa)

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Justin Cooney Service Provided:
Garage Door Repair

Technician: Justin Cooney
Review:

We needed our garage door repaired and found your company on Google . We are happy with the repairs. Thank you Josh!

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Joshua Albert Finkbeiner Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Joshua Albert Finkbeiner
Review:

VERY DISAPPOINTED! We just had a new garage door installed by Precision Garage Door. The installers pointed out to us that there was a large scratch of about 4-5” on the door. After looking closer, we found 41 scratches and or nicks, some quite large. I want a new door. Dan, their service guy wants to only “touch up” (41 different areas) the scratches with paint. Not acceptable whatsoever, and unfortunately, I’ve had to get a lawyer. I know no one that would be happy with a brand new door with 41 unacceptable scratches and nicks? Extremely poor customer service and backing of a product that they sold and installed. It’s a matter of principal now. I can not believe that I even have to fight for a new door that is defective in 41 areas.

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A Response from: Ed Hesling

HI Kirk, as Precision Door service is the highest rated company in quality of customer service and quality of work, we believe transparency is always important for our readers. From working with you, we may be able to fill in the gaps of your review for our readers to have better understanding of your experience working with us so far. On 7/17/24 you agreed to move forward with a door install that we quoted out for you. On 8/22/24 we came out to install this door, and as accurately mentioned in your review, our installers noticed and pointed out a pretty big scratch on the door from the manufacturer. It was agreed on this day that we would come back and touch it up. While we were waiting on the manufacture to send us touch up paint, you had called us and scheduled for us to come out on 8/28 to have a closer look at the door as more scratches were discovered. All in all we reported 41 scratches on the door, and the locations of these scratches point towards these scratches happening at the manufacturer. We contacted the manufacturer, and they confirmed the scratches most likely happened under their care, and not by our installers. Because no gashes or dents were discovered in this inspection, the manufacture communicated to us that their protocols first wants to touch up the door to see if the scratches are still noticeable to the human eye. We communicated this would not effect the limited lifetime warranty you have on the paint. It was then expressed to Dan that you had wanted a new door. Because we are following the manufacturers protocol, we first must touch up the door to see if this solves the scratches to the paint that were found. This was communicated by Dan our manager. You then said you wanted time to think about this, and speak to an attorney, and that you would reach back out to us. We told you we understood, and that we are going to move forward with getting the paint so we are not wasting any time. We have not heard from you since, This review you have left us is the first time we have heard from you since being at your home on 8/28. Which leaves us a bit confused. Here at Precision Door we have a reputation that we are committed to keeping. As of right now, we are following the manufacturers protocols on how they want to resolve their mistake. If touching up the door resolves the issue as it does 99% of the time. Our hope is that everyone will be happy. If you are still unsatisfied after we touch up the door. Then we can fight to get you panel replacements. But we will be following the manufacturers protocol, as we also will strive to make sure you are satisfied with the completed project. If you would like to discuss more, you can reach me by email @ ehesling@precisiondoor.net

Zack Yost Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimator: Zack Yost
Review:

Andonia provided excellent customer service. Being a new homeowner, I had a lot of questions about the new motor system he installed Andonia answered them in a professional and efficient manner. What I truly like about your company is you are open on the weekend to service your customers.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very pleased with your tech and service.

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Joshua Albert Finkbeiner Service Provided:
Garage Door Opener Repair

Technician: Joshua Albert Finkbeiner
Review:

Service was completely explained and given three optic no s to complete the repair needed. Once started worked progressed quickly and job completed to fix issue, thank you /i

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Service Provided:
Garage Door Repair

Review:

Good service done by a friendly tech.

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Service Provided:
Garage Door Opener Repair

Review:

Great interaction with Benji - he analyzed my issue, gave me options for repair, and quoted the job very professionally.

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Service Provided:
Garage Door Repair

Review:

Yes Josh was very nice he explained everything we had an issue he came right back and fixed the problem. We want to thank Precision & Josh thank you so much

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Joshua Albert Finkbeiner Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Joshua Albert Finkbeiner
1 2 3 4 5
Date: 08/29/2024
Garage Door Repair
,
Review:

I recently had my house garage repaired by Percision and I am thoroughly impressed with their work! From start to finish, the entire process was smooth and stress-free. The team was prompt, professional, and clearly experienced. They quickly diagnosed the issues, explained everything in detail, and offered a fair estimate. The repairs were done efficiently, with great attention to detail, and the garage now looks and functions better than ever. I couldn't be happier with the results and the exceptional service I received. I highly recommend Precision for anyone needing garage repairs they exceeded all my expectations!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

5 star outstanding service, explanation and installation from Ryan. Above and beyond expected at a fair price Will use again

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Joshua and Benji were outstanding and very professional. Arrived on time with a call ahead as well as a text. They evaluated the situation with our garage door repair and explained everything with a few options. Would highly recommend them to anyone. They got the job done in a timely fashion and had everything on their trucks needed to complete the job!

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Joshua Albert Finkbeiner Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Joshua Albert Finkbeiner
Review:

Easy to set up an appointment online and the technician that showed up was a fantastic representative of you r company. Blake answered every question that we had and has up set-up and running again. Assisted us work through the options available for a new door and components.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I called and within 2 hours the service tech was out and gave me an estimate on how much the service was going to be. He was very knowledgeable and professional. Very satisfied with my service appointment.

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Henry Storm III Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Henry Storm III
Review:

Had Blake out on a Saturday to tune up our new house garage doors. He was able to replace springs and rollers for me as well as point out items on a third non-motorized door to keep an eye on for future repairs. 10/10 would recommend!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very pleased with the service and the installer!!

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Chad Lahue Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Chad Lahue
Review:

Awesome service from the initial phone call to schedule appointment. Technician was extremely professional and knowledgeable. Provided great options on repairs. Service call didn't take long to perform. Amazing and outstanding service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The guy that came to my house. Was great sufficient polite and knew what he was doing reconstructed my whole door. His name was Cody. Got me back in. Thank you so much.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Jeremy was very professional and knowledgeable upon his visit to give an estimate for possible repairs and upgrades. Did NOT try to up-sale me. Shared condition of my garage doors and gave appropriate recommendations. Very pleased with the interaction. Highly recommend this business!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

My installer Chad was awesome, very knowledgeable, thorough and friendly. Excellent experience!

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Chad Lahue Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Chad Lahue
Review:

Adam was great. Quickly fixed my two problems and didn’t charge an arm and a leg.

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Service Provided:
Garage Door Opener Repair

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Harrisburg Area

(717) 384-5822

(717) 384-5822
West Shore | Carlisle Area

(717) 219-9272

(717) 219-9272
York County

(717) 373-5551

(717) 373-5551
Lebanon | Hershey Area

(717) 282-1060

(717) 282-1060
Lancaster County

(717) 282-2979

(717) 282-2979
Perry County

(717) 219-8619

(717) 219-8619
Northern Dauphin County

(717) 281-1182

(717) 281-1182
Gettysburg | Hanover Area

(717) 325-2888

(717) 325-2888
Chambersburg Area

(717) 275-0229

(717) 275-0229
Precision Garage Door Service
Office: (717) 323-6674
7045 Blue Ridge Ave
Suite 102

Harrisburg, PA 17112
Precision Overhead Garage Door of Lancaster
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Precision Overhead Garage Door Service of York
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403
Precision Garage Door Service of Chambersburg
Office: (717) 204-8167
776 Rear Lincoln Way East
Chambersburg, PA 17201

License

PA License #
144378