Garage Door Repair in Central PA - Page 59

Dory and Steve Kessler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had another excellent service call today with Henry. Our garage door opener had malfunctioned on a Saturday, and our car was “imprisoned.” A call late Saturday led to a midday Sunday appointment and Henry took care of our issue in a relatively short time. He was another typically polite service person who was enjoyable to deal with. We’ve been very happy to have established a working relationship with Precision Garage Door Service.

James Millhouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleased with speed of getting the repair done on a Saturday. The tech. Jerry Eldreth was very professional and did a great job doing the cable replacements.

Kenton Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Monday morning after the spring broke on our garage door, they set the repair for 12:00 - 2:00 same day, the tech (Kenneth) arrived at 12:15, and got it repaired plus upgraded a few parts that were worn and may have failed soon. Very responsive and great service. Kenneth was a pro and got it done fast.

Richard Logue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech installed springs, then determined they were too heavy. Installed springs allegedly equivalent to existing springs. I was told these were the wrong springs for this door. These springs have been operational for 10 years. Installed 3rd set of springs and he seemed satisfied that the were correct. He didn't test these with the opener much but things seem to work. Corwell installed our doors and I had them do other work. They seemed knowledgeable and efficient and I would probably call them.

Michael Wills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast friendly and efficient. Keny is an excellent technician.

William Ritchey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response and Professional repair service.

Tom Getz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was really impressed with the same day service I received to have our garage door repaired especially on Good Friday. Your technician was extremely knowledgeable and did a great job repairing our garage door. We couldn’t be happier. We will be sure to call u again if we have any future garage door issues. Thanks again.

Rob Caruso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Presentation for new garage door install was professional and informative. Zach was courteous and professional and was very personable. Zach explained all of the options in a manner that was easy to understand. Response time to our request was quick and estimate was provided at the time of service.

Dumel Constant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All good

Charlie Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was very professional, and his knowledge of the product was superb. He was patient with us as he explained the operation of the door and its accessories. We were pleased with the quick response to our call, and the swiftness of the job.

Bill Mattern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To begin, there was excellent communication prior to the actual delivery of repair services. I wish to recognize Salena (?) with whom I corresponded via the online chat system. Salena provided me with excellent preliminary information and then promptly scheduled the service call. Later that day, Kenny called to indicate that he could arrive earlier than scheduled if that suited me... it did. Kenny arrived approximately one hour ahead of the original schedule and was courteous and professional from the beginning. He began by completing a safety check in which he identified frayed cables. I did not jump at the opportunity to replace those cables. It was important to me that Kenny described the problem but did not over-sell the need to replace them (he did point out the safety concern). After a few minutes of independent thought, I returned to garage and asked Kenny to add the cable replacement to the service call. Kenny installed two new springs and new cables in a short period of time. He also reset the limits on my garage door opener. When he notified me that the work was done, everything was working just as it should! I am very impressed with Kenny's skill and efficiency and perhaps even more impressed with his facts-only, low pressure sales approach regarding the cables. I could not be happier with the result of just one phone call and one very efficient and effective service call. Nice work!

Russell Haldeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an appointment for a garage door repair. The technician was very nice and knowledgeable, we talked and then I decided to get a new door, this was Monday. He called the office and they said they could install it on Thursday and would call me to setup a time to install. I had to call them and now they don't have my standard door in stock so I have to wait 2 weeks for a new door

Bob Ancharski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Garage Door Service and my call was answered promptly by a friendly and helpful associate. They scheduled an appointment for the next morning between 10:00-12:00. As promised our Technician-Nia arrived just a few minutes after 10:00. He assessed the work needed and offered a few options. While a broken spring repair would have solved the issue, he did point out a number of other repair issues to consider. This was by no means a high pressure sell and he did a great job explaining why we should consider replacing a few other parts which were now about 32 years old. We accepted his recommendations, and he completed the work promptly and professionally in less than two hours. Our door works better than it has in years, and I would highly recommend Precision Garage Door Service. They offer prompt service, and their entire team is friendly, courteous, and professional.

John Swab

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh Finkbeiner was our service person and we could not be happier. Weren’t sure what needed to be done and it turned out everything except the actual door! He was so professional and experienced and he talked us through every procedure and why it needed to be done. We did not imagine we would have to spend $1695.00 today, but we feel confident that he was honest about our problems and everything was done to perfection. We will always recommend your company, but hopefully after the great job Josh did, we won’t need you for awhile!!! Thank you!

Nancy Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Henry ROCKS!! He explained in detail his findings and the options available. Outstanding customer service and it was on a Sunday!!

Eugene Kieffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry Eldreth explained everything very well. He did a great work replacing the door springs and adjusted the door. He is very personable and represents Precision Door very well.

Jack C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Henry called to advise what time he would arrive and was prompt and courteous. Friendly and knowledgeable and made recommendations for future service. I highly recommend Precision Door and for future repairs I will try to request Henry again. 5 Stars.

Charlene Garber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Salesman and installer were very professional and helpful in picking the right doors and installing them. We are very happy with our purchase. We highly recommend precision door company.

Bart Hollis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Worker were on time. They were at my place to give an estimate on raising the track and door closer to the ceiling. They were there over an hour and were unable to provide an estimate. After talking to them I was advised that they would email to me later that day. Well over 24 hours went by. I called regarding the estimate. I was told that they will look into it and have an estimate sent by email. I waited over an hour still no response. I two other companies out and received estimates on the spot. I eventually gave up with not receiving an estimate so I called them back and told them I went with another company. Sorry to say I wouldn’t recommend this company poor service and communication.

R. Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In this day and age when customer service seems to be a thing of the past nothing could be further from the truth with Precision Garage Door Service. From my initial call that was answered by a real person and my technician Chad, everyone was courteous and professional. I called approx 10:00 a.m. and Chad called me with an e.t a. and was right on time. In about 2 hours from my call to Precision I had a technician in my driveway. Chad answered all my questions, gave me my options along with the exact cost and had all the required parts on his truck. He finished the job in a timely manner, demonstrated the door and again asked if I had any questions. He gave me his card and said to call with any questions or concerns. Chad is an asset to his company and I would definitely recommend Precision Garage Door Service to anyone needing service to their garage door or opener.

Mickey Jancewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional and courteous. They scheduled, followed up and arrived when indicated. They were efficient and knowledgeable about the product. They provided what I needed and did not try to "up-sell" me.

Katey Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door is a great company to hire. The technician was on time, friendly and very informative. He quickly diagnosed the problem, developed a solution and presented me with the quote. I will be calling Precision any time I have garage door needs.

Timothy Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The best service tech and service !!

Jeff Vandervort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician Henry arrived on time and quickly assessed my door and what was needed. After less than an hour my door was repaired and closing practically silently. Henry explained what service was performed and demonstrated the door. Great service!

Ralph Guarrieri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Henry Storm did a great job reviewing his plan, executing what was agreed upon and advised me of future potential issues. He called before the apmt to let me know what time he would arrive. He arrived on time. He was quick and professional Much appreciated Ralph

Dana Boone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Henry was the technician that fix my garage door. to my home well before my appointment, which was awesome! Customer service was great! He explained to me what the issue was with my door, he told me what he was going to do, and he provided me with quotes. I am very satisfied with the service, and I would definitely use precision door service again!

Jean Rudy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had used Precision Garage doors a few years ago and had a beautiful new door installed. Needed a new motor installed and Josh did the work. This young man was very personable and explained everything that needed to be done and after motor was installed he explained in detail just what he had done. New motor is belt driven and is so quiet you can hear a pin drop. Pricing was very reasonable and we will continue to use Precision door for all our garage door needs. Excellant service!!!

Pam Minckler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door mechanism was attached to a piece of wood that split and I could not open the door. I called Precision for service and their technicians came within an hour. They worked quickly and efficiently. Thank you for the great service!

Jack Rieman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleasant Tech. and not at all in a hurry for reviewing my Proposal. Answered all my ?'s and reflects what my neighbors experience was with Precision.

Michelle Goldberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh finkbeiner did a great job and he was very friendly