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about Precision Garage Door Service
Precision Garage Door Service of Central PAhas received 2018 reviews, averaging 4.93 Stars:
Jonestown, PA
Harrisburg, PA
I unexpectedly had a broken spring on a Sunday late evening, googled and called Precision first. They were kind and helpful on the phone and able to get someone to my house Monday afternoon. Chad was kind, friendly, and very thorough in everything he explained and showed us. He gave us three options, just the broken spring repair, to servicing and replacing most the old system that came with my home purchased 3 years ago without any pressure. Highly recommend.
- Wendy Mroz
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Field Manager: Chad Lahue
Lancaster, PA
The tech was extremely professional, knowledgeable & friendly!!!!
- Gene Lyda
Marietta, PA
My garage door spring snapped on a Sunday, by using the online chat I was able to set up an appointment for Monday. The tech arrived early, showed me other potential problems (21-year-old door). I took the overhaul my door plan and the tech had my door operating in under 30 minutes. Great job.
- Dennis Frank
Harrisburg, PA
Henry explained issues and performed repair in an efficient manner. Nice job done!
- Bill Gough
Lebanon, PA
First time customer and couldn't be more pleased with the service! The technician (Chad) was top-notch. He explained everything thoroughly and was super-efficient. Also, he was on time, friendly and very professional. Well done, Chad! I will not hesitate to use this company in the future should the need arise.
- Mark Snoberger
Maytown, PA
I called early afternoon in regards to a garage door opener repair/ replacement. Nick said that he would send a tech out later that same day. At 3 PM Kenny arrived. After listening to me describe the problem and performing his own inspection, I was presented with several options that I could choose from to proceed. Let alone I was shocked at the quick initial response, Kenny had my new opener installed within the hour. Very professional. You don't see customer service like this much anymore. Kudos to you!
- Rick Shumard
Harrisburg, PA
Precision Door has very experienced staff and technicians! They come to the site, assess the issue, and deliver a solid repair/replacement of the broken part. Book'em if you need garage door repair!
- John Kanovich
Lancaster, PA
My garage door cable broke at 6:30 PM on a Thursday night.I immediately called your company and even that late, got a representative on the phone who scheduled me for a repair visit the following morning at 10 AM. Kenny came and gave me options for repairing my door........... and in not much more than an hour I was all fixed up!!!!! He answered all of my questions and was not only knowledgeable and professional, but kind and pleasant as well. I would highly recommend Precision Door Service in Lancaster!
- Penny Duke
Windsor, PA
Our technician was very efficient. We had 2 doors installed. One door was missing parts and had wrong parts. But our technician did everything he could to get what he needed to make it right. We are very happy with his work.
- Roger Cooper
Harrisburg, PA
Chad was awesome to work with.
- Connie Martinez
Carlisle, PA
The technicians were very knowledgeable of the work that was required to repair my door and install a new opener very satisfied highly recommend this company
- Leroy Stone
Red Lion, PA
You met my expectations and you solved the problem. Henry Storm was courteous, professional and helpful (because he had to deal on & off with my 3 mutts!!!) LOL You guys are the best!!! And I love that you're available 24/7 to set up an appointment, and it has been, thru my 2 emergency experiences with Precision, that it is ALWAYS the next day and usually at an appropriate time slot!!! IMO reasonably priced, too.
- Tom Gemmill
Harrisburg, PA
Great customer service. Thanks.
- Vince Pease
Marysville, PA
Zach and Zach were great. I was impressed with the prompt response to my break down . I also appreciated the full inspection of the door and then the options available to me to move forward. I highly recommend!
- Arthur Vaitl
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Assistant General Manager: Zack Yost
East Petersburg, PA
Kenny Dyson did a good job diagnosing our problem, but considering he only had to tape a broken wire to detect and repair the problem, which took a half hour max, $109 labor seems a bit excessive. But the problem is fixed for now, so thank you.
- Steve Kurtz
Enola, PA
It's true what they say about first impressions...I called three garage door service companies....one started by insulting my current brand of garage door opener calling it junk (even if it is, you never start out by insulting your customer's choices!)....another simply ran through a long list of pricing...but Nick was professional, friendly, thanked me for calling, explained they have a fully stocked truck and provide a 25 pt safety inspection included in the $79 flat rate fee for coming out. Plus they are available 24 hours and there was no wait time! My husband met Chad at the site and was very pleased with his service and capability. Wish there were more service companies out there like yours!!
- Rena Geesaman
Camp Hill, PA
Saw the website and reviews
- Bart Deluca
Harrisburg, PA
I watch the commercial on 27 ABC. It is a nice company. I just use Precision and everyone did a great job doing the repair. Very honest Chad Lahue explained to me the three option on what he could repair. I was very happy. Chad had a nice assistance with him and that man was very nice as well. Thank you for the repairs. I will recommend this company to my friends.
- David Gardner
Red Lion, PA
I had seen advertisements for Precision on tv and when I needed work on my garage door I tried them. They were able to make an appointment with me right away and I was given a great estimate. The work was done that day and both of the specialists were so friendly and worked well together. I was very satisfied with their work and timeliness. Would recommend to everyone.
- Pauline Riggins
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Assistant General Manager: Zack Yost
Harrisburg, PA
Our neighbors were quite happy with Precision, so we called, they came the same day. Our repair person, Kenny, worked quickly, and explained everything in detail. The Precision equipment is much quieter, very happy with the results
- Russ
Marietta, PA
Excellent customer service, timely and honest! Jerry was excellent! He was very friendly, polite, and efficient. We will definitely use Precision again! Thank you.
- Kim Norcott
Hanover, PA
I was extremely happy with my interactions with Precision Door Service! The technician was knowledgeable, answered all my questions and the work was completed efficiently and quick! I would highly recommend them! Karen
- Karen Lee
York, PA
Very satisfied with the quick scheduling for the repair of our garage door. Justin was very professional - great that he offered 3 options to choose from. We would not hesitate to recommend or use again.
- Wayne Burke
Gettysburg, PA
very pleased with the technician's approach: safety first! He explained the repairs and did exactly as we discussed. He was very professional and delivered the service I expected. But I was amazed at how quickly he did it because he did not hurry so he surely knows his job. I am glad I contacted your business; your people provided great customer service from the start of my call to completing the repairs. The price he quoted was also what I expected so there were no surprises. We are completely satisfied and I will mention your company to others.
- Stephen Martin
Mechanicsburg, PA
My garage door broke first thing in the morning. I called Precision and Nia showed up later that afternoon. He did an outstanding job and completed all the work in just two hours. Everything he did looks and works great. I would recommend to all the Precision garage door company... Great Job.
- Larry K.
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Technician: Nia Bennett
Millersburg, PA
Thank you for providing me the feeling of safety. I installed a new garage door and was just completely unsure that I had it all installed correctly. I was looking for an expert to pass or fail my installation. According to Jerry, I did a pretty good job, there were a few adjustments needed overall. Jerry was very knowledgeable with garage doors and troubleshooting problem issues. I still have a few issues; however, Jerry explained what I need to do and watch out for. I plan to have a technician back again when I have electricity so the door opener can be installed; and again, after the new leveling floor is installed to adjust the spring and cables. Also, Jerry is a very nice man, professional, and an asset to your company. Best wishes.
- Chuck Rennard
East Berlin, PA
I was having issues with my Garage Doors not closing. Two of your "Zachs" (Zach Yost) came to my house and were prompt and very Courteous. They performed their Safety Check and quickly remedied the problem. It was a great experience. I wish all of my service calls went as well. Keep up the good work and I would highly recommend your Company in the future!
- Brian Rabena
Littlestown, PA
Precision Door did a great job in responding to my problem so quickly. Thank you Chad for your courteous, professional help this morning in fixing the problem with the remotes and doing the yearly inspection.
- Linda Felker
Millersville, PA
I was very pleased with the service provided. Henry Storm was very thorough and very professional in outlining the problems and different repair options available. He was also very patient in answering my questions necessary to make the best decision possible. I appreciated the response time (early Monday service after a Saturday phone call). I do have one question/concern about the ultimate invoice price: Henry basically gave me 2 options--just a "straightforward" repair basically replacing our broken/obsolete parts for $635 OR a new torsion system for which he quoted me $745 (plus the cost of the torsion bar/spring??). However, the invoice I received shows a base cost for the new system at $795 (plus $100 for the part). Was I incorrectly quoted or incorrectly billed. My concern is that I made the ultimate decision based on the 2 quotes. I may have made the same decision even at the higher quote, but still feel that I did not have the proper information in hand to make the best-informed decision. I would appreciate a response, if possible, to this question. Thanks. Walt Senkowski (717) 495-8590 waltsenkowski@gmail.com
- Walt Senkowski
Office: (717) 323-6674
7045 Blue Ridge Ave
Suite 102
Harrisburg, PA 17112
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403
Office: (717) 204-8167
776 Lincoln Way E.
Chambersburg, PA 17201
Office: (717) 219-2194
455 Carlisle St.
Suite C
Hanover, PA 17331
License
PA License #144378
Chad was fantastic. Quick repair and also ordered 3 new doors at a great price. Highly recommend Precision and tech Chad.
- Jeffrey Klaburner