Read what people are saying
about Precision Garage Door Service

The technician was efficient, explained everything, and did a great job on all the repairs that were needed, and explained everything.

- Bruce Fisher

This company answered my call immediately and sent a contractor promptly the next day! My contractor, Jerry, described all details of the problem explicitly, and offered several options for repair. Jerry was VERY pleasant to work with! Thank you for your service!

- Mary kay Witmer

Nia was very clear in his communication as to what was wrong with the spring system on the door and what needed to be done to fix it. And fix it he did, including the rollers. Very good experience, thanks. Michael

- Michael Groves

The technician, Zachary Shope, did an excellent job. From his inspection of the existing system to the testing of the installed system Zachary was very courteous, informative, helpful, and professional. He represented Precision in an exemplary manner. The company's quick response and speedy resolution of the problem exceeded expectations. Thank You

- Berndt King

I was extremely happy with your service...Nia (good luck with his new baby coming in a few weeks) was very personable and explained my options. I would definitely recommend your company.

- James Slupe

Thank you Chad for an amazing job. Cables and springs blew out and Precision was able to come out and fix. Great technical and customer service.

- Giang

I had a great experience with Precision. They came to my house to fix my garage door within a day when the company I have been working with for 25 years told me they couldn't come to replace the springs for 9 days. I liked that Kenny gave me 3 options for repairs & replace the motor due to it's age. Kenny also was kind enough to put my mom's car back in our garage due to it raining hard when he was finished. Precision definitely has a new customer.

- Lora Sload

Their Customer Service is fantastic. From scheduling to the technician to the supervisor. I was able to get on the schedule the following afternoon, the technician (Henry) called multiple times to keep me updated on his arrival, very considerate of my time. The unit is only a year and a half old, and he quickly troubleshot the issue to the control board not providing power to the safety eyes. Neither part (control board or safety-eye sensors) is covered by the lifetime warranty (motor and belt only). However, he worked with his supervisor Chip and they were generous enough to cover the panel (which only has a 1-year warranty from the manufacturer). I ended up paying for the service call only ($79) not for labor or a new control board, which was very much appreciated. This kind of customer service is why I pay the service fee and stay with this company. I've had 3 technicians provide service over the last year and a half and they are all superb. Thanks, Precision Garage Door!

- Erik Greve

Your repairman went above and beyond in providing me with excellent service. He even helped me with a lightbulb removal task because I could not climb a ladder to do it myself. Thanks so much!

- Minerva Shindler

Zack Yost did a great job estimating a repair for me. He was a great guy and made me feel like a friend. We talked about the neighborhood and about everyday life things that come up. Very cool guy! Also was here in my driveway in no time. The company should feel great about him and his work.

- Dan Hopple

Chad arrived in time as expected. He checked the entire system for wear and tear and have me a detailed account. After hearing about my options, and because of the age of my current opener, I opted for a replacement. Chad worked efficiently and soon had the unit installed. He explained the system and asked if I had questions. I'm very satisfied with the new system.

- Patricia Larthey

Called today service today and good job thank you

- Mike Bruno

Excellent and affordable service. We needed everything but the garage door replaced. All materials were on the truck and replaced quickly and professionally.

- Graig Phillips

I could not be any happier with this company. From the first phone call to the very last handshake very professional and friendly. I will be recommending you guys to my neighbors.

- Timothy Mulder

Justin was very knowlegable and friendly, he did an excellent job and answered all my questions.

- James Frey

Had a torsion spring snap. The technician, Jerry, called early to give an estimated arrival time for the appointment and gave me a few options for repair and upgrading. Very satisfied with the repairs done. Garage door was up and running quickly.

- Brian Fritz

Excellent! Jerry was professional, knowledgeable, friendly and efficient. Can’t ask for anything more.

- Vinny Celline

Excellent service. They are a professional organization from Nick who took my call and scheduled my repair order to Chad who showed up on time and had the door springs replaced in no time at all. He then checked and made adjustments to make the door open more smoothly. It took less than 24 hours from my call till the repair was complete.

- David Beach

Excellent service; resolved the problem. Would definitely use them and recommend their services.

- Frank Siena

Jerry, was our technician and provided excellent service! I would recommend a five star rating.

- John Oberholser

Chad was fantastic. Quick repair and also ordered 3 new doors at a great price. Highly recommend Precision and tech Chad.

- Jeffrey Klaburner

I unexpectedly had a broken spring on a Sunday late evening, googled and called Precision first. They were kind and helpful on the phone and able to get someone to my house Monday afternoon. Chad was kind, friendly, and very thorough in everything he explained and showed us. He gave us three options, just the broken spring repair, to servicing and replacing most the old system that came with my home purchased 3 years ago without any pressure. Highly recommend.

- Wendy Mroz

The tech was extremely professional, knowledgeable & friendly!!!!

- Gene Lyda

My garage door spring snapped on a Sunday, by using the online chat I was able to set up an appointment for Monday. The tech arrived early, showed me other potential problems (21-year-old door). I took the overhaul my door plan and the tech had my door operating in under 30 minutes. Great job.

- Dennis Frank

Henry explained issues and performed repair in an efficient manner. Nice job done!

- Bill Gough

First time customer and couldn't be more pleased with the service! The technician (Chad) was top-notch. He explained everything thoroughly and was super-efficient. Also, he was on time, friendly and very professional. Well done, Chad! I will not hesitate to use this company in the future should the need arise.

- Mark Snoberger

I called early afternoon in regards to a garage door opener repair/ replacement. Nick said that he would send a tech out later that same day. At 3 PM Kenny arrived. After listening to me describe the problem and performing his own inspection, I was presented with several options that I could choose from to proceed. Let alone I was shocked at the quick initial response, Kenny had my new opener installed within the hour. Very professional. You don't see customer service like this much anymore. Kudos to you!

- Rick Shumard

Precision Door has very experienced staff and technicians! They come to the site, assess the issue, and deliver a solid repair/replacement of the broken part. Book'em if you need garage door repair!

- John Kanovich

My garage door cable broke at 6:30 PM on a Thursday night.I immediately called your company and even that late, got a representative on the phone who scheduled me for a repair visit the following morning at 10 AM. Kenny came and gave me options for repairing my door........... and in not much more than an hour I was all fixed up!!!!! He answered all of my questions and was not only knowledgeable and professional, but kind and pleasant as well. I would highly recommend Precision Door Service in Lancaster!

- Penny Duke

Our technician was very efficient. We had 2 doors installed. One door was missing parts and had wrong parts. But our technician did everything he could to get what he needed to make it right. We are very happy with his work.

- Roger Cooper