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about Precision Garage Door Service in:
Lancaster County, PA
Precision Garage Door Service of Central PAhas received 350 reviews, averaging 4.95 Stars:
Marietta, PA
Maytown, PA
I called early afternoon in regards to a garage door opener repair/ replacement. Nick said that he would send a tech out later that same day. At 3 PM Kenny arrived. After listening to me describe the problem and performing his own inspection, I was presented with several options that I could choose from to proceed. Let alone I was shocked at the quick initial response, Kenny had my new opener installed within the hour. Very professional. You don't see customer service like this much anymore. Kudos to you!
- Rick Shumard
Lancaster, PA
My garage door cable broke at 6:30 PM on a Thursday night.I immediately called your company and even that late, got a representative on the phone who scheduled me for a repair visit the following morning at 10 AM. Kenny came and gave me options for repairing my door........... and in not much more than an hour I was all fixed up!!!!! He answered all of my questions and was not only knowledgeable and professional, but kind and pleasant as well. I would highly recommend Precision Door Service in Lancaster!
- Penny Duke
East Petersburg, PA
Kenny Dyson did a good job diagnosing our problem, but considering he only had to tape a broken wire to detect and repair the problem, which took a half hour max, $109 labor seems a bit excessive. But the problem is fixed for now, so thank you.
- Steve Kurtz
Marietta, PA
Excellent customer service, timely and honest! Jerry was excellent! He was very friendly, polite, and efficient. We will definitely use Precision again! Thank you.
- Kim Norcott
Millersville, PA
I was very pleased with the service provided. Henry Storm was very thorough and very professional in outlining the problems and different repair options available. He was also very patient in answering my questions necessary to make the best decision possible. I appreciated the response time (early Monday service after a Saturday phone call). I do have one question/concern about the ultimate invoice price: Henry basically gave me 2 options--just a "straightforward" repair basically replacing our broken/obsolete parts for $635 OR a new torsion system for which he quoted me $745 (plus the cost of the torsion bar/spring??). However, the invoice I received shows a base cost for the new system at $795 (plus $100 for the part). Was I incorrectly quoted or incorrectly billed. My concern is that I made the ultimate decision based on the 2 quotes. I may have made the same decision even at the higher quote, but still feel that I did not have the proper information in hand to make the best-informed decision. I would appreciate a response, if possible, to this question. Thanks. Walt Senkowski (717) 495-8590 waltsenkowski@gmail.com
- Walt Senkowski
Lancaster, PA
We received same-day service when we had a garage door emergency repair. :) Jerry called prior to arriving to let us know he was on his way. I really appreciated that! He was very knowledgable and professional and a delight to work with. Jerry carefully assessed the problem and explained everything clearly, ensuring that I understood all of my options before doing any work. I recommend Precision to anyone needing any type of garage door work. I'm very happy with their service!!
- Tonya Frombach
Lititz, PA
The service man, Kenny, arrived promptly, explained his inspection and my options, and completed the service in a timely manner.
- Rose Huntzinger
Millersville, PA
Service through Precision Door was a pleasure from start to finish. Quick, same day service. The technician Jerry, was so friendly, knowlegable and genuinely interested in fixing our spring and upgrading a few extra points of wear. The work was done skillfully, neat and built to last. I am glad we chose Precision Door and will recommend highly.
- Becky G.
Mount Joy, PA
After confirming a next day appointment, Jerry, our technician, phoned prior, arrived timely, acted professionally and gave the highest level of customer service. Extremely impressed with Jerry and Precision.
- John Hendrickson
Manheim, PA
Very Professional, enjoyed talking to him.
- James Perry
Columbia, PA
Fast response, we'll qualified technician and friendly.
- Craig Zercher
Lancaster, PA
Jerry was very professional at his job, explained why the old door opener was broken and showed me the burnt electrical board and chain sprocket. He installed the new opener quickly and explained how it is operated. We appreciate the service we received!! Bill Portner ( Arlene's son.in.law)
- Arlene Kofroth
Manheim, PA
I used my garage door as an entrance to a remodeled mud room. I needed someone to take the door off and reinstall when ready and Precision was right there to do the job when needed. Thank you for being prompt and doing the job as needed.
- Rosalie Moore
Product:
Columbia, PA
The staff was very professional.He was very clear in the information I needed so I can make the decision I needed to make. All the mechanical parts and motor were replaced. The work was done in a very short period. The doors are working great and go up and down with very little noise. If you want it done right get Precision to do it.
- William Delgado
Mount Joy, PA
Great service from start to finish! I called at 7 AM and was greeted by a very pleasant woman who was able to get someone out at 10 the same day. Justin was fantastic quickly figuring out the issue and giving me three options for repair with honest recommendations about which choice. I was very impressed when he told me that he should have everything down in about 30 minutes but when i came home for lunch about an hour and a half later he was still there. He let me know it was a bit of a difficult setup and it wasn’t working 100 percent right so he was fixing it up! In a world where I feel most people rush through things it was really nice to see someone putting in the time to make sure they did the job right!
- Adam Hauptman
Lancaster, PA
I called late in the afternoon and got an appointment the very first thing the next morning. They said between 8 & 10AM. The tech arrived a few minutes after 8 and more door was fixed and the tech gone before 9. I was so happy with a stress free experience. This is the first time I've had an issue since the installation over 2 years ago. This problem was caused by a thunder storm overnight which caused a loss of power. I am very pleased with the professionalism of Precision Door
- Violetta Rose
Lititz, PA
After contacting your company and describing my problem, I scheduled a service technician to come and assess the best solution. Kenny Dyson arrived within the scheduled time and presented several options to fix my problem. He completed the installation work in an hour to my satisfaction.
- Frank Rozman
Manheim, PA
Very professional and did an excellent job THANK YOU
- Dave Stoltzfus
Product:
Lititz, PA
Appreciated that Professional, Courteous, Timely Service.
- RS
Lititz, PA
Precision Door Service is phenomenal. They came out the same day that we called. Their technician was knowledgeable, professional, efficient, and courteous. I highly recommend this company.
- Victoria & scott Cagno
Lancaster, PA
YOUR REP DANNY CAME TO ASSESS OUR GARAGE DOOR. WE WANT TO THANK HIM FOR HIS VISIT. HE WAS VERY PERSONABLE AND ABLE TO ANSWER QUESTIONS, WE LOOK FOR TO YOUR COMPANY MAKIN THE NECESSARY REPAIRS. UNTIL THEN...EVERY BLESSING TO YOU AND YOUR STAFF.
- Cleo & sandra Dean
Lancaster, PA
Thanks for the prompt and very fine service.
- Robert Hunsicker
Lititz, PA
Our Rep was excellent . He found the problem almost immediately and managed to get our door closed. He arranged for the new panel to be ordered as well as a new garage door opener. We are hoping to get this repair work and new installation done as quick as possible.
- Dorothy Lange
Willow Street, PA
Prompt, knowledgeable and courteous. Answered all my questions.
- Jackie Johns
Product:
Columbia, PA
Kenny was very helpful and recommended 4 different options and went over all of them with me so I could make the right choice.
- Matt Killian
Landisville, PA
We needed our garage door repaired quickly. Precision had a repairman out in two hours. Kenny the repairman explained our options and did a great job fixing the problem. Unbelievably, shortly after Kenny left, the second garage door broke. He was able to return and fix this problem as well. Amazing service and knowledgeable serviceman.
- Louise Graham
Millersville, PA
I was very happy with the quick appointment. The technician was very nice and I was satisfied with with the work done and his knowledge of questions I ask. Thanks again.
- Sharon Danz
Columbia, PA
This was my second experience with Jerry Eldreth and Precision and I would recommend Jerry to anyone. He is very personable, knowledgeable, and great to have on the job. Keep up the good work!
- Lynn Frederiksen
Lancaster, PA
Received prompt service call from Jerry within 30 minutes of scheduling my appointment. He was even better than you commercials on TV! He diagnosed the issues. Discussed options with me. Even sent a direct link to my wife so she could select a new door style! For me, this was one of my best customer service experience!
- Patrick Burke
(717) 384-5822
(717) 384-5822(717) 219-9272
(717) 219-9272(717) 373-5551
(717) 373-5551(717) 282-1060
(717) 282-1060(717) 282-2979
(717) 282-2979(717) 219-8619
(717) 219-8619(717) 281-1182
(717) 281-1182(717) 325-2888
(717) 325-2888(717) 275-0229
(717) 275-0229Office: (717) 323-6674
7045 Blue Ridge Ave
Suite 102
Harrisburg, PA 17112
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403
Office: (717) 204-8167
776 Rear Lincoln Way East
Chambersburg, PA 17201
License
PA License #144378
My garage door spring snapped on a Sunday, by using the online chat I was able to set up an appointment for Monday. The tech arrived early, showed me other potential problems (21-year-old door). I took the overhaul my door plan and the tech had my door operating in under 30 minutes. Great job.
- Dennis Frank