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Ryan Dugan
Average: 4.98 stars
Ryan Dugan's Bio:
Hampden Township, PA
Wellsville, PA
Ryan was “Polite and professional" He did an excellent job and cleaned everything up. Made sure we understood everything that he did and asked if we had any questions before he left. Would definitely recommend this company for all of your garage door services. Highly recommend Ryan! Thank you Ryan for your great service. Sharon and Bob
- sharon Anderson
Service Provided:
Product:
Technician: Ryan Dugan
Quarryville, PA
Precision responded within 2 hrs of my call. Everyone was pleasant and helpful. I recommend to anyone needing garage door assistance!
- Kayla Koegel
Manheim, PA
I choose Precision Garage Door because they had technicians that would be able to get to my hose the same day. When my technician, Ryan Dugan showed up, he went over every option I could choose from and what each option would cover. He kept me up to date on what he found and what his recommendations would be, and what I could do to fix the issues. I was very satisfied with his knowledge and professionalism and ultimately his workmanship. I am glad I choose Precision Garage Door for my situation.
- Todd Suessmuth
Glen Rock, PA
Ryan Dugan was outstanding! I called Precision on Friday about a problem I had with a Genie garage door that I just installed. They scheduled me for the next day which was great. Ryan called a half hour before he arrived which was good. He arrived and I explained what was wrong, He checked everything and found that a sensor was bad. He said that he could order it and come back in a week. I asked him how much it would cost and agreed to have him install it as I was very frustrated with Genie, not knowing what would go up next. He ran new wiring and had the new one installed in an hour and a half. He greased the door sinked the remote,wall remote and the outside remote. He even sinked my truck! He explained everything to me very clearly. You are very fortunate to have Ryan as a technician . Very professional and friendly. I highly recommend him.
- Frank Mudd
Lancaster, PA
Ryan was professional and efficient! I appreciated his expertise as a new homeowner and that he got our door fixed so quickly.
- Annelise Smith
Lancaster, PA
Excellent service. Ryan was terrific. Explained what our options were. Was a great listener, polite, and when done explained how to operate the door opener system. I highly recommend this company.
- Jeff Woodward
Lancaster, PA
The experience was great. Ryan our tech, called when he was on his way. Very freindly and personable. He explained what the problems were, and gave us a quote. The job was done quickly, and looked and worked great. Thank you Ryan
- Craig Weisman
Mount Joy, PA
Ryan was very professional and explained possible options to correct the issue I experienced. I was not able to replace my garage opener at this time. Instead, I opted to get a tune-up service. Thank you for your prompt response.
- Cindy P
Willow Street, PA
THE SERVICE WAS GREAT ,SAME DAY, RYAN THE SERVICE PROFESSIONAL WAS ACCURATE ,QUICK AND VERY GOOD AT HIS JOB.VERY PLEASED WITH SERVICE. HE IS VERY PERSONABLE AND REPRESENTS PRECISION DOOR VERY WELL, EVEN THOUGHT THE JOB RAN INTO EARLY EVENING HE STAYED AND COMPLETED THE SERVICE SO WE WOULD HAVE A WORKING GARAGE DOOR. WE WOULD RECOMMEND RYAN AND PRECISION WITHOUT RESERVATION
- Robert Witte
Palmyra, PA
Very friendly service person and did a great job! Thanks
- Dale Skinner
Landisville, PA
Technician was friendly and very knowledgeable. Provided options to bring two overhead doors to tip top shape, but was only looking "bandaid" repair/tuneup to get a year or two until we replace doors completely. Provided what we wanted.
- Dennis T.
Dillsburg, PA
Ryan came morning after my call. He analyzed the problem and gave us three options. After settling on one, he started on work and finished. Problem was resolved. He was professional, courteous, and friendly. He went beyond what he needed to do. I chose company for its length in service and five-star rating. Ryan represents this company exceptionally well. He replaced springs and cables of extension springs with torsion spring system and reprogrammed keypad and three remotes, one remote being integral in my car.
- Sandra Shortridge
Harrisburg, PA
I called yesterday to schedule an appointment because my garage door would not stay down and they were able to fit me in the first thing this morning. Ryan was friendly, efficient and knowledgeable from start to finish. He explained to me what would be done so I could understand it. This was my 2nd experience with Precision Garage Door and I will definitely use them again if need arises.
- Trena Bucklew
Mountville, PA
The technician was very good. I thought your prices were outages. Next time I need garage door service, I will probably not use your company.
- James Long
Elizabethtown, PA
Ryan was excellent! Very nice, informative, got the job done quickly and efficiently! Thank you, Ryan!
- Rebecca Bergeron
Mount Joy, PA
Chose Precision because of the number of 5 star ratings. It’s now obvious why they score so well. Ryan arrived well within the time of the appointment, quickly diagnosed the problem. I was prepared for a complete replacement, turned out to just be the spring and rollers, that saved hundreds of dollars. Also, Ryan had all the parts to do the job at that time. Very satisfied, will use Precision again for any garage door work needed in the future.
- Bill Altrath
York, PA
Our son highly recommended your company to us. Our technician Ryan came out the same day we called, he did an inspection, reviewed our options with us and completed the service that day!
- Melissa Kohr
Mount Joy, PA
The technician came fully prepared with supplies to complete the job after talking with me. Tech was very professional, personable, and skilled. He gave a thorough explanation of the work that was needed and gave available options. His work was timely and efficient.
- TAMMY
Lancaster, PA
Very courteous, communicated often and well, and did not try to nickel and dime us.
- Kathryn O'Dell
Manheim, PA
Ryan completed the installation of our new garage door openers, springs, rollers, sensors and key pads. Ryan was meticulous, reviewed everything in detail of what he was going to replace and educated us on the reasons the recommendations were being made. He completed every detail and checked that everything was working before he left. I appreciated him taking the necessary time to make sure everything was done right and working properly.
- Kristin Deck
Reinholds, PA
Very quick response. Technician Ryan was polite, personable ,and professional. Did a very fine job. Doors work perfectly. Great work!
- Fred Cummins
Lancaster, PA
Our garage door needed a lot of help! Ryan D. did an excellent job - great communication throughout the process, honest, thoughtful, and hard-working. Our door now operates whisper-quiet, smoothest it has ever been! We're now loyal Precision customers for life.
- Melissa F.
Harrisburg, PA
Ryan called me when he was on his way, arriving when promised. He inspected my garage door, explained what was going on and gave me choices as to how we would proceed to fix the problem, along with pricing. He then performed the repair within the time given. Afterwards, he explained completely and showed me what he had done, answering all of my questions. And then told me how to reach someone if I had any further questions or problems. Ryan was professional, knowledgeable, and friendly.
- Lisa Hackenberg
Mount Joy, PA
Ryan did a great job coming over and fixing my issues with my garage door. He was very thorough and explained everything from start to finish was quick simple and would ask for him again if I have any more issues. Thank you again!
- Patrick Abrams
Camp Hill, PA
Same day service outstanding job
- Warhorse Camp Hill
York, PA
Friday night arrived and we ended up with a very badly damaged garage door. Saturday morning call to Precision Garage Door (PGD) and a very pleasant customer service representative (a live person) actually listened to my concerns and scheduled the first available technician to my home on Monday. Because I wanted to be certain that I did, in fact, talk to a live person Saturday, I called PGD on Sunday morning and found another pleasant customer service representative who checked her computer and confirmed the appointment! Keep in mind that there were freezing rain, snow, and ice storms predicted for Saturday night into Sunday morning, and other storms predicted throughout this week, so I was very concerned about getting that garage door closed. On Monday morning, Ryan, their technician called me to say he was on his way. When Ryan arrived, he assessed the damage and discussed his plan with me about making the temporary repairs to safely get the garage door closed. Another technician showed up to help him. Both technicians were very polite and immediately took care of business for me. In my opinion they were true professionals, compassionate about my concerns and experts at what they do. I believe the employees of PGD exemplified what customer service and satisfaction should look like! Before this happened to me, I watched some of those PGD television commercials about those green and white PGD trucks showing up with those friendly technicians to help the owner regardless of how small or large the damage/issue may be. I can tell you that I made that call and found that commercial to be true and accurate for me.
- Jerry Barnett
Manheim, PA
Professional service from a company that has its act together. Communicative, timely and a company I highly recommend. Promises made were kept.
- John Trovato
Lancaster, PA
Ryan was prompt, knowledgeable and did an excellent job installing new garage door openers, setting up all associated devices and providing an explanation of how things should operate
- Curtis Cross
Lebanon, PA
Great website, communication and timely installation. Will use again.
- John Moyer
Service Provided:
Product:
Technician: Ryan Dugan
Office: (717) 323-6674
5500 Paxton St
Suite 1
Harrisburg, PA 17111
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403
Office: (717) 204-8167
776 Lincoln Way E.
Chambersburg, PA 17201
Office: (717) 219-2194
455 Carlisle St.
Suite C
Hanover, PA 17331
License
PA License #144378
The Precision Garage Door technician was friendly, knowledgeable, and skilled. Very pleased with our extensive service.
- Gene Weiand