Garage Door Repair in York, PA - Page 10

Mike Ayala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve from Precision was out today to install a keypad that we won on their spinning wheel at the Home Builders show. He also answered all my additional questions regarding my existing garage door. Outstanding Service! Thank you

Joann Onora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to schedule an appointment to fix my garage door, problem very quickly, and the representative who came out to do the work was extremely helpful

Thomas Talarico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very impressed with Steve, the Repairman that came out. He was very knowledgeable and explained what he was doing. The only thing he had to wait awhile for another employee to come out to lift the garage door open which is included in the rate.

Matthew Bouloubasis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The appointment was timely, quick and thorough. Repairs were made in the same visit.

Jerry Cousin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt courteous service. The cable broke. Replace cable and springs, rollers and pulleys. Good update to an 18 year old door.

Patricia Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came home at 5:00, to my garage door not going up. Called Precision and they came out the next day. Henry was very professional and explained everything. I just had everything replaced. Spring, rollers, cable. Good for 10 years now. Had all the parts with him.

Joe Citro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Henry did an outstanding job. He showed up on time, evaluated the existing condition of both doors, explained what he would recommend, answered all my questions professionally and provided a cost estimate then got to work. The entire time to do the work was about an hour and the doors operate like new and are very quiet. Very happy with Precision, who service our doors in New Jersey. Glad you are here in Pennsylvania. Thanks Henry for your quality work.

Jerry Barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friday night arrived and we ended up with a very badly damaged garage door. Saturday morning call to Precision Garage Door (PGD) and a very pleasant customer service representative (a live person) actually listened to my concerns and scheduled the first available technician to my home on Monday. Because I wanted to be certain that I did, in fact, talk to a live person Saturday, I called PGD on Sunday morning and found another pleasant customer service representative who checked her computer and confirmed the appointment! Keep in mind that there were freezing rain, snow, and ice storms predicted for Saturday night into Sunday morning, and other storms predicted throughout this week, so I was very concerned about getting that garage door closed. On Monday morning, Ryan, their technician called me to say he was on his way. When Ryan arrived, he assessed the damage and discussed his plan with me about making the temporary repairs to safely get the garage door closed. Another technician showed up to help him. Both technicians were very polite and immediately took care of business for me. In my opinion they were true professionals, compassionate about my concerns and experts at what they do. I believe the employees of PGD exemplified what customer service and satisfaction should look like! Before this happened to me, I watched some of those PGD television commercials about those green and white PGD trucks showing up with those friendly technicians to help the owner regardless of how small or large the damage/issue may be. I can tell you that I made that call and found that commercial to be true and accurate for me.

Benjamin Bebble

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had my door springs...wheels etc replaced and had a little issue with the door not closing all the way....called Thursday and they were here Monday and fixed ...definitely a ontime and excellent work team

Dennis Bryant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was on time, polite,well knowledged. Dante checked the whole door and components. Advised me what was good and what needed attention. Gave me options of what to repair. Very pleased with work performed

Carol P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Could not be happier! Within 2 hours of requesting an appointment, my garage door was repaired and up & running! Henry, our technician explained the problems and solutions in a clear and concise manner which allowed me to make an educated choice from the options presented (which also involved working with our home warranty company). Henry was prompt, polite, courteous, patient and accommodating as I communicated with the home warranty company and obtaining their approval. I would definitely recommend Precision Garage Door Services, the overall experience exceeded my expectations.

Ian Stovall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Not only did we get same day service, we got same afternoon service! The assessment was quick, the quote was competitive, and the work was completed quickly. Adam was personable, professional, and did not add any work that was not needed. We would recommend Precision Garage Door Service to anyone.

James Tanzola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeremy Mayer was a pleasure to work with as he began the estimating process. He was quite helpful and informative as he collected the needed information necessary to give a realistic estimate.

Michele & Jed seitzinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had new garage doors and openers installed by Precision 4 years ago, but never activated the WiFi feature. We finally wanted to use the WiFi, but couldn’t figure out how to get it working. I used the online chat option on your website, and was offered to have a technician come out within 2 hours to do this for me. 5 minutes later, I received a call from Dante that he could be at my house in 20 minutes. Wow - super fast service! He arrived, found the proper app for me to use to activate the WiFi, and in minutes everything was working. He also did a quick tune-up with the doors to assure everything was working and aligned properly. And, he was a very nice young man! Overall, an excellent experience! Thank you!!!

Maryann B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a wonderful experience with this company. Justin was very professional, knowledgeable and answered every question I had. I’m so happy to have a smooth running (working!) garage door. I would definitely recommend this company.

Paul Schraf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I call Precision Door on a Sunday to repair my garage door. To my surprise they answered to phone and they scheduled a service tech to come to my house at 8:30 the next morning. The tech told me that my parts were under warranty and that I only had to pay for labor. The tech was courteous and professional. I would definitely call them again.

Jeff Roser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were on time/early got job done in a timely manner and works great better than new

Harriet Hombach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All the employees who worked with me to replace my old worn out garage door were completely informed of the options and replacement of the old door. It took Kenny only little over 2 hours to tear down the old door and track and install the new track and door. I was very impressed with all the employees with all their knowledge and know how to help me.

Brian Dalton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out the same day. Fixed the issue. Great person and wonderful to deal with.

Marlin Warner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Where do I start? The other day when we had the snow storm I went out to put my garage up and it was stuck to the garage floor causing the bracket that was connected to the garage door to come off. After calling what I thought was my dependable garage door repair company I learned they was not dependable!!! My friend told me to call precision door. After calling precision they gave me a time frame of between twelve and two to show up. Went to breakfast and got to a phone call letting me know that he would be showing up by eleven, when the tech showed up he went and showed me problems with the door. He fixed the problems and my door works great! I never knew a garage door was supposed to work that way! The tech did a great job!!! I’m actually going to have the other garage door done by the same company PS sorry about the long story!

Martin Grey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The name “Overhead Door” has a national reputation for excellence. I googled to find one near York Pa. Then I went to your website. While my repairs were not an emergency, the statement same day service attracted further interest. When I called and was told a technician could be here within a couple of hours I agreed. Serviceman Henry was exceptional communicating my doors issue’s and proposed 3 solutions for me to choose from. The quality of the work Henry did proved to be extraordinary. The speed at which he worked impressive. This young man was at all times courteous, professional and friendly. When he departed I found myself thinking:”That young man is going places.” Martin A. Grey 2590 Croll School Rd. York Pa17403

Katrina Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose precision door because I reviews I read. I got an appointment the same day and was told what to expect when technician arrived. Dante, the technichian, kept me updated on his arrival time. He was professional, personable, explained things and answered questions.

Alias

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the installation of my new garage door opener installed by Justin from the E. Market St. York, PA company. He was very informative on my questions, patient, mannerly, and knew what he was doing to install the opener. It was a total pleasure working with Justin, he went the mile to make sure I was totally satisfied. Thanks Justin!

Cathy Whitsel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision on a Sunday and they had a technician at my house on Monday. Garage door would not open. Spring was broken. Tech replaced both springs, was very thorough and efficient. Would definitely call them again. Cathy W

Cheryl Buchman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Henry came out today to fix a problem I was having with my garage door keypad. He reprogrammed it, as well as fixed some other items after discussing with me first. Henry was incredibly efficient; everything was completed and tested by both of us to insure all was working perfectly before leaving. It was a ridiculously cold morning so I give him, as well as all your other technicians, kudos for doing such great work under these conditions.

Garen Macdonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was prized to get someone on the phone ona Saturday! Service was great, great parts and workmanship,

Timothy Lipinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to book appointment, they called and rescheduled my appointment a day earlier which was very nice. The technician was very friendly and did a thorough inspection of my garage doors and offered 3 levels of repairs. My only issue was the overall cost. My garage doors uses two springs for tension.. one spring broke so of course you replace both as well the cables..why this cost $725 is beyond me. I would probably recommend calling around as that was extremely expensive when the entire kit to do the repair myself is $300.

Beth Jacoby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is a quality company that cares about their customers. They came to my house within 3 hours of my calling about a garage door that wouldn't open. Justin was professional, knowledgeable, and friendly. He diagnosed the problem quickly, presented me with options, then resolved the problem quickly. I highly recommend their repair services.

Darlene Bidoli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My initial call was for a "tune up" of the existing (but very old) garage door opener. The technician (Henry) was prompt and explained what was going on with my ancient opener. He offered and explained several solutions (quick fixes up to replacement) - I opted for a new opener system since mine was from 1993! He also called in backup help to expedite the process and was done in about 2 hours arrival to departure. Very good & friendly company that I highly recommend!

Megan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to make an appointment easily online. Justin was very professional and was able to finish the work the same day he came out to evaluate the problem. Highly recommend!