Garage Door Repair in Lancaster, PA - Page 19

Walt Senkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service provided. Henry Storm was very thorough and very professional in outlining the problems and different repair options available. He was also very patient in answering my questions necessary to make the best decision possible. I appreciated the response time (early Monday service after a Saturday phone call). I do have one question/concern about the ultimate invoice price: Henry basically gave me 2 options--just a "straightforward" repair basically replacing our broken/obsolete parts for $635 OR a new torsion system for which he quoted me $745 (plus the cost of the torsion bar/spring??). However, the invoice I received shows a base cost for the new system at $795 (plus $100 for the part). Was I incorrectly quoted or incorrectly billed. My concern is that I made the ultimate decision based on the 2 quotes. I may have made the same decision even at the higher quote, but still feel that I did not have the proper information in hand to make the best-informed decision. I would appreciate a response, if possible, to this question. Thanks. Walt Senkowski (717) 495-8590 waltsenkowski@gmail.com

Tonya Frombach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We received same-day service when we had a garage door emergency repair. :) Jerry called prior to arriving to let us know he was on his way. I really appreciated that! He was very knowledgable and professional and a delight to work with. Jerry carefully assessed the problem and explained everything clearly, ensuring that I understood all of my options before doing any work. I recommend Precision to anyone needing any type of garage door work. I'm very happy with their service!!

Rose Huntzinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service man, Kenny, arrived promptly, explained his inspection and my options, and completed the service in a timely manner.

Becky G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service through Precision Door was a pleasure from start to finish. Quick, same day service. The technician Jerry, was so friendly, knowlegable and genuinely interested in fixing our spring and upgrading a few extra points of wear. The work was done skillfully, neat and built to last. I am glad we chose Precision Door and will recommend highly.

John Hendrickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After confirming a next day appointment, Jerry, our technician, phoned prior, arrived timely, acted professionally and gave the highest level of customer service. Extremely impressed with Jerry and Precision.

James Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very Professional, enjoyed talking to him.

Craig Zercher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast response, we'll qualified technician and friendly.

Arlene Kofroth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry was very professional at his job, explained why the old door opener was broken and showed me the burnt electrical board and chain sprocket. He installed the new opener quickly and explained how it is operated. We appreciate the service we received!! Bill Portner ( Arlene's son.in.law)

Rosalie Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used my garage door as an entrance to a remodeled mud room. I needed someone to take the door off and reinstall when ready and Precision was right there to do the job when needed. Thank you for being prompt and doing the job as needed.

William Delgado

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The staff was very professional.He was very clear in the information I needed so I can make the decision I needed to make. All the mechanical parts and motor were replaced. The work was done in a very short period. The doors are working great and go up and down with very little noise. If you want it done right get Precision to do it.

Adam Hauptman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service from start to finish! I called at 7 AM and was greeted by a very pleasant woman who was able to get someone out at 10 the same day. Justin was fantastic quickly figuring out the issue and giving me three options for repair with honest recommendations about which choice. I was very impressed when he told me that he should have everything down in about 30 minutes but when i came home for lunch about an hour and a half later he was still there. He let me know it was a bit of a difficult setup and it wasn’t working 100 percent right so he was fixing it up! In a world where I feel most people rush through things it was really nice to see someone putting in the time to make sure they did the job right!

Violetta Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called late in the afternoon and got an appointment the very first thing the next morning. They said between 8 & 10AM. The tech arrived a few minutes after 8 and more door was fixed and the tech gone before 9. I was so happy with a stress free experience. This is the first time I've had an issue since the installation over 2 years ago. This problem was caused by a thunder storm overnight which caused a loss of power. I am very pleased with the professionalism of Precision Door

Frank Rozman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After contacting your company and describing my problem, I scheduled a service technician to come and assess the best solution. Kenny Dyson arrived within the scheduled time and presented several options to fix my problem. He completed the installation work in an hour to my satisfaction.

Dave Stoltzfus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and did an excellent job THANK YOU

RS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appreciated that Professional, Courteous, Timely Service.

Victoria & scott Cagno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Service is phenomenal. They came out the same day that we called. Their technician was knowledgeable, professional, efficient, and courteous. I highly recommend this company.

Cleo & sandra Dean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

YOUR REP DANNY CAME TO ASSESS OUR GARAGE DOOR. WE WANT TO THANK HIM FOR HIS VISIT. HE WAS VERY PERSONABLE AND ABLE TO ANSWER QUESTIONS, WE LOOK FOR TO YOUR COMPANY MAKIN THE NECESSARY REPAIRS. UNTIL THEN...EVERY BLESSING TO YOU AND YOUR STAFF.

Robert Hunsicker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for the prompt and very fine service.

Dorothy Lange

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Rep was excellent . He found the problem almost immediately and managed to get our door closed. He arranged for the new panel to be ordered as well as a new garage door opener. We are hoping to get this repair work and new installation done as quick as possible.

Jackie Johns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, knowledgeable and courteous. Answered all my questions.

Matt Killian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kenny was very helpful and recommended 4 different options and went over all of them with me so I could make the right choice.

Louise Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We needed our garage door repaired quickly. Precision had a repairman out in two hours. Kenny the repairman explained our options and did a great job fixing the problem. Unbelievably, shortly after Kenny left, the second garage door broke. He was able to return and fix this problem as well. Amazing service and knowledgeable serviceman.

Sharon Danz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the quick appointment. The technician was very nice and I was satisfied with with the work done and his knowledge of questions I ask. Thanks again.

Lynn Frederiksen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my second experience with Jerry Eldreth and Precision and I would recommend Jerry to anyone. He is very personable, knowledgeable, and great to have on the job. Keep up the good work!

Patrick Burke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Received prompt service call from Jerry within 30 minutes of scheduling my appointment. He was even better than you commercials on TV! He diagnosed the issues. Discussed options with me. Even sent a direct link to my wife so she could select a new door style! For me, this was one of my best customer service experience!

Peter Vanwyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super, very professional job repairing my garage door, and all done in a relatively short time! I am so pleased with the work done that I hope to have a new system installed on my second garage, provided the world regains some of it’s senses… highly recommend this business!

Daniel Bryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kenny Dyson did a great job today! He provided his assessment, gave several options, and made his recommendations. We ended up going with a rebuild for our garage door. Kenny did all the work in well under 2 hours and everything is operating like a charm. We are very pleased with the service and will certainly use Precision again. If we decide to get a new door down the road, Precision will be the company we call. Thanks to Kenny for doing a great job! Dan Bryan

Kathleen Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was such an easy experience to work with Nick, Kenny, Dan and Cody! Each gave reliable, trustworthy, personable, and knowledgeable service in each area of their expertise! There is no doubt that, going forward, if there’s anything that I need in regard to garage doors, I wouldn’t hesitate to reach out to Precision Garage Door again. Thank you so much gentlemen. Great job!

Lester Deimler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful job repairing my garage door. Zack Yost was outstanding as the technician. Very professional. Took about one hour to replace the springs and rollers.

Wesley Kelso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Response was timely and technician was on time. Technician was friendly, informative and did a great job. He explained all of the options available and completed the job quickly.