WITH 1,600 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door Service in:
Lebanon | Hershey Area, PA
Precision Garage Door Service of Central PAhas received 92 reviews, averaging 4.86 Stars:
Jonestown, PA
Service Provided:
Product:
Technician: Joshua Albert Finkbeiner
Myerstown, PA
VERY DISAPPOINTED! We just had a new garage door installed by Precision Garage Door. The installers pointed out to us that there was a large scratch of about 4-5” on the door. After looking closer, we found 41 scratches and or nicks, some quite large. I want a new door. Dan, their service guy wants to only “touch up” (41 different areas) the scratches with paint. Not acceptable whatsoever, and unfortunately, I’ve had to get a lawyer. I know no one that would be happy with a brand new door with 41 unacceptable scratches and nicks? Extremely poor customer service and backing of a product that they sold and installed. It’s a matter of principal now. I can not believe that I even have to fight for a new door that is defective in 41 areas.
- Kirk Pearson
HI Kirk, as Precision Door service is the highest rated company in quality of customer service and quality of work, we believe transparency is always important for our readers. From working with you, we may be able to fill in the gaps of your review for our readers to have better understanding of your experience working with us so far. On 7/17/24 you agreed to move forward with a door install that we quoted out for you. On 8/22/24 we came out to install this door, and as accurately mentioned in your review, our installers noticed and pointed out a pretty big scratch on the door from the manufacturer. It was agreed on this day that we would come back and touch it up. While we were waiting on the manufacture to send us touch up paint, you had called us and scheduled for us to come out on 8/28 to have a closer look at the door as more scratches were discovered. All in all we reported 41 scratches on the door, and the locations of these scratches point towards these scratches happening at the manufacturer. We contacted the manufacturer, and they confirmed the scratches most likely happened under their care, and not by our installers. Because no gashes or dents were discovered in this inspection, the manufacture communicated to us that their protocols first wants to touch up the door to see if the scratches are still noticeable to the human eye. We communicated this would not effect the limited lifetime warranty you have on the paint. It was then expressed to Dan that you had wanted a new door. Because we are following the manufacturers protocol, we first must touch up the door to see if this solves the scratches to the paint that were found. This was communicated by Dan our manager. You then said you wanted time to think about this, and speak to an attorney, and that you would reach back out to us. We told you we understood, and that we are going to move forward with getting the paint so we are not wasting any time. We have not heard from you since, This review you have left us is the first time we have heard from you since being at your home on 8/28. Which leaves us a bit confused. Here at Precision Door we have a reputation that we are committed to keeping. As of right now, we are following the manufacturers protocols on how they want to resolve their mistake. If touching up the door resolves the issue as it does 99% of the time. Our hope is that everyone will be happy. If you are still unsatisfied after we touch up the door. Then we can fight to get you panel replacements. But we will be following the manufacturers protocol, as we also will strive to make sure you are satisfied with the completed project. If you would like to discuss more, you can reach me by email @ ehesling@precisiondoor.net
Annville, PA
Service was completely explained and given three optic no s to complete the repair needed. Once started worked progressed quickly and job completed to fix issue, thank you /i
- Russ Lawrence
Lebanon, PA
Great interaction with Benji - he analyzed my issue, gave me options for repair, and quoted the job very professionally.
- Daniel Murray
Lebanon, PA
Adam was great. Quickly fixed my two problems and didn’t charge an arm and a leg.
- Mike Shelby
Palmyra, PA
Easy booking. Extremely fast and professional service. Well priced and great promos
- Mike Finn
Product:
Lebanon, PA
Dakota was super friendly and on time. He was in a hot garage and never complained. I would recommend your company any day
- Kelli Trostle
Product:
Lebanon, PA
Very thorough knowledable technician.
- Todd Johnson
Lebanon, PA
Called based on TV commercials. Service to repair a broken coil and miscellaneous items was excellent
- John Kenny
Lebanon, PA
Professional, courteous technician. Arrived timely and worked efficiently. Even fixed a few other things so went above and beyond.
- Michelle l Gitke
Product:
Hershey, PA
My Genie opener seized and quit working. I arranged for an apt online and confirmed by text msg. Installer called and asked to come early and I agreed. I needed my springs replaced and a new precision opener installed. In less that two hours job was complete with a code box outside and a wall mount in the garage. Quiet, smooth operation, and fast open and close. I made the right choice and highly recommend Precision. An extra bonus is the great warranty.
- Robert Armstrong Jr
Product:
Lebanon, PA
Saw your commercial this morning, and 90 minutes later Cody showed up. He was honest, courteous and professional. When he told me you stand behind your parts and service for 5 years, I was very impressed, and sold. Door was fixed and working within an hour. More companies need to be like this. I would refer you to anyone in a heartbeat. Thank-you, Doug Speece
- Doug Speece
Jonestown, PA
Kody was amazing. He came out the same day I called and fixed every problem. The door has never been this smooth & efficient!!! You can count on Precision!!
- Kathleen Travers
Product:
Lebanon, PA
Everything you claim in advertising was spot on true.The estimated team was very thorough. The installation team was also spot on.
- Bob Hummel
Lebanon, PA
I saw your advertisement for repairs on T. v.,it impressed me your tech Josh F. did a great job showing me pictures of the problem and explaining everything . He is a plus to your company. Once again thank you for your service.
- Roger Rensch
Lebanon, PA
Do not loose this man. He explained all of my options, and because of the general economic situation I went with his first option and he did a terrific job. Very pleased
- George Siciliano
Palmyra, PA
I contacted Precision Garage Door Service and my call was answered promptly by a friendly and helpful associate. They scheduled an appointment for the next morning between 10:00-12:00. As promised our Technician-Nia arrived just a few minutes after 10:00. He assessed the work needed and offered a few options. While a broken spring repair would have solved the issue, he did point out a number of other repair issues to consider. This was by no means a high pressure sell and he did a great job explaining why we should consider replacing a few other parts which were now about 32 years old. We accepted his recommendations, and he completed the work promptly and professionally in less than two hours. Our door works better than it has in years, and I would highly recommend Precision Garage Door Service. They offer prompt service, and their entire team is friendly, courteous, and professional.
- Bob Ancharski
Product:
Palmyra, PA
Josh Finkbeiner was our service person and we could not be happier. Weren’t sure what needed to be done and it turned out everything except the actual door! He was so professional and experienced and he talked us through every procedure and why it needed to be done. We did not imagine we would have to spend $1695.00 today, but we feel confident that he was honest about our problems and everything was done to perfection. We will always recommend your company, but hopefully after the great job Josh did, we won’t need you for awhile!!! Thank you!
- John Swab
Product:
Lebanon, PA
Excellent customer service! Kody did an awesome job and was very helpful
- David Etter
Product:
Palmyra, PA
Justin did a Great job replacing the door springs. Thank you for the on time service and helpful tips maintaining the doors.
- Doug
Hershey, PA
Mr Yves Bejamin was very prompt, courteous and competent, explaining the service required today and offered suggestions on what to be aware of going forward. Thanks
- Dr. Michael
Palmyra, PA
John was very informative and not pushy when providing us a quote.
- Kevin Orehek
Hershey, PA
Jordan is to be commended for his work. He was very thorough and explained everything to us. He also cleaned the area where he was working very well. You couldn't even tell that we had any work done.
- Barbara Bowser
Product:
Newmanstown, PA
We had a spring break on our garage door yesterday evening. This morning, my son and I were able to assist getting it up to get our vehicles out of the garage, but I wanted to get it fixed ASAP. I called first thing this morning and was able to get an appointment between 9:00 and 11:00 am. The technician (Benji) was very knowledgeable and just an all around nice guy to deal with. He had it fixed in no time! I would definitely recommend Precision Door!
- Dale Vest
Product:
Lebanon, PA
We were traveling in another state. We contacted your organization to have our son’s garage door repaired. It was such an easy process. Customer service was very helpful in setting up the repair. The technician was on time, he evaluated the situation, gave us some options, then promptly repaired the door. Our son is pleased with the result. Thank you for doing an excellent job! We really appreciate it.
- Cindy Blauch
Product:
Lebanon, PA
Precision door employee showed up when he said he would. Installed a new Coul in less than an hour. Excellent service. If the need ever arises again, I would definitely call Precision Door again. Thank You.
- Donald Scott
Product:
Palmyra, PA
My call was taken in quick order and they were able to dispatch a rep within several hours. Jordan was friendly and knowledgeable, and professional. He performed an analysis and prevented me with multiple options and varying price ranges. He made recommendations, but there was no pressure or salesmanship. He performed the work efficiently and explained all of the changes when complete. I would highly recommend Precision to anyone, and Jordan, in particular.
- John Burnett
Product:
Annville, PA
Prompt service,
- Alva George
Grantville, PA
Very good service.
- Linda Smith
Product:
Lebanon, PA
excellent prompt service. Henry was very knowledgeable and friendly.
- Ronald Button
(717) 384-5822
(717) 384-5822(717) 219-9272
(717) 219-9272(717) 373-5551
(717) 373-5551(717) 282-1060
(717) 282-1060(717) 282-2979
(717) 282-2979(717) 219-8619
(717) 219-8619(717) 281-1182
(717) 281-1182(717) 325-2888
(717) 325-2888(717) 275-0229
(717) 275-0229Office: (717) 323-6674
7045 Blue Ridge Ave
Suite 102
Harrisburg, PA 17112
Office: (717) 219-9077
536 S Prince St
Lancaster, PA 17603
Office: (717) 921-6149
1213 East Philadelphia Street
York, PA 17403
Office: (717) 204-8167
776 Lincoln Way E.
Chambersburg, PA 17201
Office: (717) 219-2194
455 Carlisle St.
Suite C
Hanover, PA 17331
License
PA License #144378
We needed our garage door repaired and found your company on Google . We are happy with the repairs. Thank you Josh!
- Donna Bernheisel