Garage Door Repair in West Shore | Carlisle, PA - Page 11

Kiem Kwee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job

Young Min

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly and professional staff. They took their time to thoroughly address all my questions and concerns. I am very pleased with my new garage doors and would highly recommend to their services!

Joe Smak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack the technician arrived promptly and surveyed the garage door. He made measurements and developed 3 estimates. We are going to discuss the estimates and respond soon.

John Bork

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The cable on our garage door failed Saturday night and I found Precision by googling. Was pleased when called and could make an appointment for Sunday. Your Technician (Henry) came as scheduled and was able to make repairs so the the door could be opened.

David Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech called and asked to come earlier than originally scheduled. He was on time, got busy right away, explained the problem, provided several options, and completed the work quickly. The garage door is working again, and his good work and pleasant demeanor were greatly appreciated.

Frank Cavanaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chad is the ultimate professional. I would give him 5stars from the time he called me to the time he was finished

Ron Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was knowledgeable and was able to diagnose the problem quickly and efficiently. The service recommendations made were reasonable the work was performed efficiently and at a reasonable cost.

Mary Tietbohl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage doors hadn't been serviced since before the Covid emergency. I was pleasantly surprised to get an appointment in one day, even though I did say my request was not urgent. Henry was my service professional. He explained what he thought should be done in an easy to understand way and showed photos. Thanks for a no-stress experience.

Jeff Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We always use Precision Garage Door Service for our garage door needs. They are always professional and quick to respond. Kenny was able to quickly repair our door and was very courteous and knowledgeable.

Bruce Kogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently required an adjustment on the sensors for the garage door. Technician Chad Lahue was dispatched to our home. He was professional, knowledgeable and courteous. The epitome of what the service industry strives for regarding customer service. Thank you

Pat Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt service from Zachary Shope and he stayed until the 2 garage door openers were installed. He first inspected the old ones and then proceeded to explain my options for new installations. After 30 years with the original openers, I needed cables,openers,rollers,etc. I agreed to the new installations and elected Option #3.; he started the job and didn't end until he reviewed everything to our satisfaction. The Precision Company has really quiet openers and excellent employees.

Mike Gaffney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had them out to repair my torsion spring several years ago. Decided to have them replace damage bottom seal. The were knowledgeable and thorough then and this time.

Bob Weimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The one thing that stood out the most, wasn't the professionalism and expertise displayed by Kenny Dyson during yesterday's install, but the unquestioned willingness to cancel our original scheduled installation date and time at the very last minute, due to a family health emergency which ultimately required hospitalization. When I called to explain our need to cancel the installation set for that same afternoon, your customer service representative quickly responded by saying that she fully understands there are times when unexpected events can upset even the best of plans. She ended the conversation with a reassurance that when things were back to normal, she'd be more than happy to set another date for the installation. When I called back, the installation scheduler worked their own magic in setting a date and time that had to be sandwiched in between multiple tests and doctor's appointments. Yesterday's installation came off without a hitch, and completely exceeded every aspect of our expectations . A BIG WELL DONE has been earned by all of the folks at Precision.

Monte Bordner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zachary Shope was our technician. He was very knowledgeable & informative. He did your twenty-five (25) point inspection before he gave us the estimate for the originally requested work of replacing the torsion spring(s). He reviewed the problems found during the inspection, all except one (1). On the emailed report, which we reviewed after he departed, he noted that the door bottom weather seal failed, which we previously knew, & would have liked him to replace while he was here, but just plain forgot to ask him about while he was here. After Zach left we called your tele. # & spoke with Kiley. She told us to get the seal replaced would cost us another service call fee of $79.00. We were hoping to just order the seal, & have it installed when, sometime in the future, Zach, or another tech, was in the area, hoping to avoid the service fee. She said that could not happen. So, because of a lack of communication on my part, I guess we are SOL. Zach service was excellent, & I would recommend him to anybody. Thank you, Monte L. Bordner

Mark Sayres

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called around. answer machines is what I got. Precision answered the phone. Said they could be here in1hour to2 hour. Nia Bennett and Being showed up early. Inspected the door. Said they had the parts. Would take 45minutes to fix the door. THEY DID IT!!..now that is same day service. I was very pleased . I have never seen service like this in the past few years. If you chose precision . I'm sure you will be very happy with the service .

Guy Simons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would recommend Precision for their services and Zachary was very professional and very informative. Repair was done in approx. an hour. Quality/Excellent/Professional/Informative After inspection found I had more than a busted spring. So glad I made the call to Precision.

John Alifano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super nice guy… did a great job… kept me in the loop the whole way through! Highly recommended.

Janine Park

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service and technician

Robyn Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because of their five star ratings and they did not disappoint. I needed a new seal on the bottom of my door and they came the same day I called but not only that they came prepared with new stripping and did the job right away. Chad was so polite and thorough. I would highly recommend them to anyone.

Charles Hostetter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your prompt service. I called late morning and had a repairman in site by 3 pm. The repairman, Jordan, was professional and courteous. He relocated some ladders and tools that were where he needed to be to perform repairs. He presented tree options for the repair. I chose to go with a complete overhaul of the mechanical components of the system. In less than two hours he had completed the repair/overhaul. Thanks for your prompt service and a job well done.

Dennis Lundquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the service from the time call made for service e till job completed. Tech Nia was very professional answered all questions asked a showed how to operate all key pads included with the new unit. Nia did a great job he is a true professional and a credit to the company.

Dyanne Sage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was prompt to respond to me. My tech, Chad, arrived on time & within 2 hours of my initial contact. Chad was experienced, diagnosed the problem & gave me 3 options. Repair was completed in under 90 minutes. Highly recommend Precision.

Lawrence Altaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service

Wayne DeFonzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent company to do business with. Very responsive, knowledgeable and professional. Technician was first class and did an excellent job. Would recommend them to others.

Claudio Consuegra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, fast, professional, excellent service!

Bert Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Serviceman was prompt and very good at explaining what service my door needed,including what the charges would be.Work was completed timely and to my complete satisfaction.Thank you.

Chris Nestor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service from Zachary Shope. Precision should be very pleased to have employees like Zachary. Would highly recommend.

Tamra Spraglin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

OMG you guys are awesome

Sean Goodbody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Worker was on time and did he’s job in a professional manner.

Craig Zerby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Representative was helpful and courteous.