Garage Door Repair in West Shore | Carlisle, PA - Page 11

Edward Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kenny was great. He came out on a very snowy day, quickly diagnosed the problem, offered several options on one or more repairs to the older garage door opener, and resolved all our problems.

Michael Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely, polite, and they stand behind their work.

Pat Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service on my garage door that stopped opening after 3 inches. Technician diagnosed the problem , fixed it and checked out the door's operation; all for just a service fee.

Minerva Shindler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Comes quickly and finds the problem. Offers several options for repair.

William Palm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technicians were very knowledgeable and professional.

Barbara k Notbohm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jordan was professional, knowledgeable and helpful. Highly recommend this service and Jordan, thank you

Dan Carl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nia did a great job explaining the issues with our current garage door opener and provided a solution…and was prepared to do the work! He was professional with all interactions and we appreciate his workmanship.

Patrick Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used your service in the past and were extremely satisfied. Your technicians are well trained, very polite and do a very good job of communicating the problem and the options available. We would not hesitate to recommend Precision.

Bonnie Bickel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door more than met our expectations! Nia was most professional and courteous throughout the process. He spent time explaining our options with absolutely no sales pressure. I would highly recommend Precision to friends and family. What a pleasure working with a company that excels in Customer Service!!

Michael d Zarcone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone that we had come to our home to complete our three doors were very professional and polite. They also took their time to make sure we were happy with the final product. We are very pleased with our Precision doors. Thanks to all.

David Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly professional estimator. No pressure. Was able to meet my needs. Spotted the correct door color from a non faded portion of old door. Beat another estimate by $500. Will recommend to my homeowners association.

Jane Calvert-mayo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would highly recommend Precision Garage Door! I liked the reviews for them and that they offered late afternoon appointments. I was able to schedule an appointment for a technician to come out and fix my door the next day! Jordan Bair was the one who came out to figure out why my garage door stopped working. He was very knowledgeable and courteous, taking the time to answer my questions, and he was able to replace the entire opener within an hour! Thank you Jordan!

Diana Bridges

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service that I got today for my garage door. It would not go up further than about a foot, and I found out that the spring broke and needed to be replaced. Ryan was very professional, and knowledgeable. I will definitely recommend this company to my friends and family.

Ethel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. Emailed the information on who would be coming for the repair. Called 20 minutes prior to arriving to my home for the scheduled time. Gave me several options for the repair. I went with new rollers, belt drive garage door opener, new outside keypad and clickers (programming was included).

Anna Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Chad Lahue was prompt, professional and courteous. Repairs were thoroughly explained and work wonderfully.

Kiem Kwee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job

Young Min

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly and professional staff. They took their time to thoroughly address all my questions and concerns. I am very pleased with my new garage doors and would highly recommend to their services!

Joe Smak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack the technician arrived promptly and surveyed the garage door. He made measurements and developed 3 estimates. We are going to discuss the estimates and respond soon.

John Bork

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The cable on our garage door failed Saturday night and I found Precision by googling. Was pleased when called and could make an appointment for Sunday. Your Technician (Henry) came as scheduled and was able to make repairs so the the door could be opened.

David Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech called and asked to come earlier than originally scheduled. He was on time, got busy right away, explained the problem, provided several options, and completed the work quickly. The garage door is working again, and his good work and pleasant demeanor were greatly appreciated.

Frank Cavanaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chad is the ultimate professional. I would give him 5stars from the time he called me to the time he was finished

Ron Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was knowledgeable and was able to diagnose the problem quickly and efficiently. The service recommendations made were reasonable the work was performed efficiently and at a reasonable cost.

Mary Tietbohl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage doors hadn't been serviced since before the Covid emergency. I was pleasantly surprised to get an appointment in one day, even though I did say my request was not urgent. Henry was my service professional. He explained what he thought should be done in an easy to understand way and showed photos. Thanks for a no-stress experience.

Jeff Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We always use Precision Garage Door Service for our garage door needs. They are always professional and quick to respond. Kenny was able to quickly repair our door and was very courteous and knowledgeable.

Bruce Kogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently required an adjustment on the sensors for the garage door. Technician Chad Lahue was dispatched to our home. He was professional, knowledgeable and courteous. The epitome of what the service industry strives for regarding customer service. Thank you

Pat Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt service from Zachary Shope and he stayed until the 2 garage door openers were installed. He first inspected the old ones and then proceeded to explain my options for new installations. After 30 years with the original openers, I needed cables,openers,rollers,etc. I agreed to the new installations and elected Option #3.; he started the job and didn't end until he reviewed everything to our satisfaction. The Precision Company has really quiet openers and excellent employees.

Mike Gaffney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had them out to repair my torsion spring several years ago. Decided to have them replace damage bottom seal. The were knowledgeable and thorough then and this time.

Bob Weimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The one thing that stood out the most, wasn't the professionalism and expertise displayed by Kenny Dyson during yesterday's install, but the unquestioned willingness to cancel our original scheduled installation date and time at the very last minute, due to a family health emergency which ultimately required hospitalization. When I called to explain our need to cancel the installation set for that same afternoon, your customer service representative quickly responded by saying that she fully understands there are times when unexpected events can upset even the best of plans. She ended the conversation with a reassurance that when things were back to normal, she'd be more than happy to set another date for the installation. When I called back, the installation scheduler worked their own magic in setting a date and time that had to be sandwiched in between multiple tests and doctor's appointments. Yesterday's installation came off without a hitch, and completely exceeded every aspect of our expectations . A BIG WELL DONE has been earned by all of the folks at Precision.

Monte Bordner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zachary Shope was our technician. He was very knowledgeable & informative. He did your twenty-five (25) point inspection before he gave us the estimate for the originally requested work of replacing the torsion spring(s). He reviewed the problems found during the inspection, all except one (1). On the emailed report, which we reviewed after he departed, he noted that the door bottom weather seal failed, which we previously knew, & would have liked him to replace while he was here, but just plain forgot to ask him about while he was here. After Zach left we called your tele. # & spoke with Kiley. She told us to get the seal replaced would cost us another service call fee of $79.00. We were hoping to just order the seal, & have it installed when, sometime in the future, Zach, or another tech, was in the area, hoping to avoid the service fee. She said that could not happen. So, because of a lack of communication on my part, I guess we are SOL. Zach service was excellent, & I would recommend him to anybody. Thank you, Monte L. Bordner

Mark Sayres

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called around. answer machines is what I got. Precision answered the phone. Said they could be here in1hour to2 hour. Nia Bennett and Being showed up early. Inspected the door. Said they had the parts. Would take 45minutes to fix the door. THEY DID IT!!..now that is same day service. I was very pleased . I have never seen service like this in the past few years. If you chose precision . I'm sure you will be very happy with the service .