Garage Door Repair in York, PA - Page 5

Melissa Kohr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our son highly recommended your company to us. Our technician Ryan came out the same day we called, he did an inspection, reviewed our options with us and completed the service that day!

Joe Griffin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent experience. Tech was very informative and gave me several options to not only fix the existing issue, yet other options to help me better understand possible needs for the system in the future. Very happy with the service and the Techs informative manner.

Jeff Spangler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called about a garage door repair about 2 pm (my son had used this company) The person answering the phone was very courteous and helpful Two hours later Kody the technician was on site. He reviewed several options with me and gave me quotes on these within minutes Once I agreed what I wanted done he promptly started work. He was very neat with his work and cleaned everything up. Upon completion he explained the operation of the new operator and safety features. Very satisfied and I thought the price was fair. I would definitely recommend them

James Ostinowsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, quick service!

Ronald Dubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my driveway concrete redone and my garage door would not close. Henry came out and made a few adjustments and moved the sliding latches so they line up with lock slots. He also sprayed lubricant on pulleys and hinges. May have been here 1/2 hr. Charged me $250.00 dollars. That’s $500.00 dollars an hour labor cost. Just seemed excessive to me. But the door does now close and lock.

Brenda Eckert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly, informative, reasonable. Fast service.

Tammy Duke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with service. Justin arrived promptly, was very courteous and took the time to explain things clearly. Garage door is operating correctly and I can't believe how quiet it is.

Joann Onora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to schedule an appointment to fix my garage door, problem very quickly, and the representative who came out to do the work was extremely helpful

Thomas Talarico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very impressed with Steve, the Repairman that came out. He was very knowledgeable and explained what he was doing. The only thing he had to wait awhile for another employee to come out to lift the garage door open which is included in the rate.

Jerry Barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friday night arrived and we ended up with a very badly damaged garage door. Saturday morning call to Precision Garage Door (PGD) and a very pleasant customer service representative (a live person) actually listened to my concerns and scheduled the first available technician to my home on Monday. Because I wanted to be certain that I did, in fact, talk to a live person Saturday, I called PGD on Sunday morning and found another pleasant customer service representative who checked her computer and confirmed the appointment! Keep in mind that there were freezing rain, snow, and ice storms predicted for Saturday night into Sunday morning, and other storms predicted throughout this week, so I was very concerned about getting that garage door closed. On Monday morning, Ryan, their technician called me to say he was on his way. When Ryan arrived, he assessed the damage and discussed his plan with me about making the temporary repairs to safely get the garage door closed. Another technician showed up to help him. Both technicians were very polite and immediately took care of business for me. In my opinion they were true professionals, compassionate about my concerns and experts at what they do. I believe the employees of PGD exemplified what customer service and satisfaction should look like! Before this happened to me, I watched some of those PGD television commercials about those green and white PGD trucks showing up with those friendly technicians to help the owner regardless of how small or large the damage/issue may be. I can tell you that I made that call and found that commercial to be true and accurate for me.

James Tanzola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeremy Mayer was a pleasure to work with as he began the estimating process. He was quite helpful and informative as he collected the needed information necessary to give a realistic estimate.

Michele & Jed seitzinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had new garage doors and openers installed by Precision 4 years ago, but never activated the WiFi feature. We finally wanted to use the WiFi, but couldn’t figure out how to get it working. I used the online chat option on your website, and was offered to have a technician come out within 2 hours to do this for me. 5 minutes later, I received a call from Dante that he could be at my house in 20 minutes. Wow - super fast service! He arrived, found the proper app for me to use to activate the WiFi, and in minutes everything was working. He also did a quick tune-up with the doors to assure everything was working and aligned properly. And, he was a very nice young man! Overall, an excellent experience! Thank you!!!

Martin Grey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The name “Overhead Door” has a national reputation for excellence. I googled to find one near York Pa. Then I went to your website. While my repairs were not an emergency, the statement same day service attracted further interest. When I called and was told a technician could be here within a couple of hours I agreed. Serviceman Henry was exceptional communicating my doors issue’s and proposed 3 solutions for me to choose from. The quality of the work Henry did proved to be extraordinary. The speed at which he worked impressive. This young man was at all times courteous, professional and friendly. When he departed I found myself thinking:”That young man is going places.” Martin A. Grey 2590 Croll School Rd. York Pa17403

Cathy Whitsel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision on a Sunday and they had a technician at my house on Monday. Garage door would not open. Spring was broken. Tech replaced both springs, was very thorough and efficient. Would definitely call them again. Cathy W

Darlene Bidoli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My initial call was for a "tune up" of the existing (but very old) garage door opener. The technician (Henry) was prompt and explained what was going on with my ancient opener. He offered and explained several solutions (quick fixes up to replacement) - I opted for a new opener system since mine was from 1993! He also called in backup help to expedite the process and was done in about 2 hours arrival to departure. Very good & friendly company that I highly recommend!

Megan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to make an appointment easily online. Justin was very professional and was able to finish the work the same day he came out to evaluate the problem. Highly recommend!

Dustin Hildebrand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Flux capacitor? was broken on my garage door. Capt. Justin Cooney had it evaluated and fixed within 2 hours. Best garage guys around IMO

Matt S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door spring broke yesterday morning as I was leaving for work @7:15am. Frantically searched the internet, found great reviews online for Precision, and now we know why. Easily made the appointment online, called to confirm and to ask about payment options, received text confirmation of appointment, our assigned technician (Nia Bennett) texted me that he was enroute, he arrived on time, performed a safety inspection, presented us with three proposals, thoroughly explained the options via a phone call, performed the service / install, and was finished before noon. (Completed-work Invoice was emailed @11:19am) Wow! Hoping the price was competitive since we didn't really have time to get other quotes, but considering the top-notch service, it was worth it. We now have an updated garage door including new springs and a quiet opener that is guaranteed for many years to work for us. We highly recommend this company and our technician too. I could have installed a new opener myself on the weekend, but now I will have more free time to spend with the grand kiddos!

Richard Stough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I Chose Precision because of the quick next day fix , Technician was professional and courteous , They worked with me and gave me a price I thought was reasonable . I would highly recommend Precision !

Louis Eckhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service,We called the office at 10:30 AM Nick answered our call and told us he had Justin in the area. We set up a time of 2- 4 PM for the repairs . Justin called at 1:40 and told us he was 20 minutes away. He inspected the door and gave us several options for the repairs needed. Justin was very courteous and helpful. Justin completed the repairs in a very clean and timely manner. We are very satisfied and will recommend Precision Door to folks in the future .

Jim Vergos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time - area left clean - technician very knowledgeable, couldn’t ask for any better then that

Joshua Rode

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to book online next day service for our noisy garage door. Adam arrived on time and was great to work with. He suggested that we switch out our chain driven opener for a belt driven opener. He also recommended some new roller hardware and springs. The end result was very impressive...basically a silent garage door. Better than I imagined. I'm very happy with the service.

Michelle Kessler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua and Benji were outstanding and very professional. Arrived on time with a call ahead as well as a text. They evaluated the situation with our garage door repair and explained everything with a few options. Would highly recommend them to anyone. They got the job done in a timely fashion and had everything on their trucks needed to complete the job!

Donald Gates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Impressed with your service..Ryan was so courteous and did a super job...very friendly... Don Gates

Joe Dundore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job installing my new garage door opener!

Rob Shaub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota was very knowledgeable and professional with my two new installed garage door openers. He made sure everything was working well before he left. Thanks again!

Ted Elliott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Justin was on time having identified himself earlier via text. He was courteous and very proficient. Fixed our issue quickly and made a recommendation that will be helpful in the future. Given todays price gouging that seems to go on in most businesses this repair and maintenance job was reasonably priced. We are very happy.

Gary Peacock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent products and same day service. Professional, knowledgeable, and courteous.

Bill Sanborn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Henry arrived on time for the repair. He was very professional, friendly, courteous, and knowledgeable tech explaining what was needed for the repair! Henry was a good example of great customer service!

Dumel Constant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All good