Garage Door Repair in Gettysburg | Hanover, PA - Page 3

Michael Vance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Horrible experience! I felt like a highly trained sales person who also happens to know how to work on garage doors came to my house. The torsion spring broke and I just was looking for a good price and a good repair. The torsion spring lasted almost a decade which I’m fine with and we use it a lot so it’s not surprising after almost 10 years. We’re having an issue. Technician came out, evaluated the situation. Next thing I know I’m sitting at my morning room table with him across from me like I’m talking about refinancing my house and we’re going over these absorbent prices. One price just for repairs three times as expensive as what it should be. One price for repairs and for him to do some minor lubrication and now we’re up from $750 for the repair which another company did about an hour later $456. Then he’s giving me a second price which would include a whisper, quiet motor that’s belt driven. I bulk at the prices and say I’m not really comfortable with this and then the prices start to change and come down and we start going down from top of the line to builders grade and then he goes to his van to make a phone call to the powers that be quite frankly I felt like I was buying a new car and they’re pulling that let me speak to my manager shit. Bottom line my wife got fed up, walked out to the van and told him to keep driving. So I guess basically I would describe my experience as suspicious, unbelievably pricey, and like they never really had my best interest at him more interested in padding the bill. PS a lot of scare tactics were used, and as it turns out he was wrong on at least one of the tactics telling me that my builders grade tension spring was put in unprofessionally by someone that didn’t want to waste a few extra dollars on a metal ball bearing, and as it turns out after me doing research that same spring never came with a metal ball bearing it came with a plastic ball bearing. Always buy local! If you have somebody that you can trust in somebody that has a fair price then you’ve got everything!!

Barbara Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service man very professional and showed us pictures of what needed to be replaced on our garage door .

Mac Caldwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dante was on time and very friendly. He conducted a thorough inspection and noted significant wear on several components of my garage door system that I was unaware of. He explained my options and pointed out other aspects of the original installation that I should consider upgrading. Once we agreed on the scope of work, Dante did a fantastic job of installing the components and thoroughly explained the functions and the ten-year warranty. I highly recommend Precision Garage Door Service and suggest you ask if Dante is available to handle your service call.

Rebecca Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Estimator just left and I'm so excited for my new doors. Jeremy had great recommendations that I had not even thought of! He was knowledgeable, informative and a pleasure to deal with. He concluded with the "what happens next" - which I greatly appreciate. If you're looking for new or garage door repair, I can confidently recommend Precision.

CJR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, efficient and competitively priced. Very happy with Tyler their technician. 30+ year old door in a way out of plumb carport to garage conversion was restored to proper working order.

John Woods

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional service. Steve arrived promptly, gave us a detailed estimate of repair options and completed the work in a timely manner. We’re very satisfied with his service.

Michael Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called 10/22 AM, tech arrived about two hours later and repaired the door. Works fine. Had to go through all of the up sells but that's par for the course.

Jett McCann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Past service was excellent; this was a return visit for a new problem and was solved quickly & professionally. Technician was Justin Cooley and he was courteous, professional and thorough.

Tom Summers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional service. Dante arrived right on time and listened to my issue and explained the options to repair the problem. Dante did an excellent job, and I would highly recommend Precision.

Donna Horst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Want to thank Precision for helping us with installation of a new garage door. Customer service is above and beyond. Same day consultation...wait, what?? Like THAT ever happens. The employees we were so fortunate to meet were THE best (Nia and Travis)! Friendly, courteous and garage door geniuses! Our installer went above and beyond helping to sync factory installed car opener to new door and reprogrammed our opener on the outside (AND cleaned it!). He (Travis) paid attention to detail, answered all questions and expertly, single handedly, installed a double door, the results of which we are thrilled. Overall, an EXCELLENT experience! We are very grateful.

Frank Metts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeremy is very professional and knowledgeable about your product, I am seeking estimates on garage doors and your company is the first that I called . I see your tv commercials all the time and just giving your company first try , I am getting other estimates just to see if prices are comparable but will make my decision on how I feel about the company and it’s history. Thank you very much and hope to see you back soon, Thanks !!!

Patrick Dunigan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician, Dalton John, should rate 6 stars in a 5 star rating. He was knowledgeable, courteous, pleasant and efficient. One couldn't ask for a better technician.

Joy Offutt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repairman arrived about 4 hrs after our call, even tho it was Sunday. Was very knowledgeable and quick to find the cause of our problem. He was very efficient and neat. We would highly recommend this company and this technician. Joyce Offutt

Tom Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an emergency with our garage door. I called Precision, they came and they solved our dilemma. From the call, where a reassuring voice let me know help would be there in a few hours, to the person(Steve) who came to our rescue, it was a beautiful finish to an ugly beginning. Thank you Steve, and thank you Precision for job well-done!

Kathy Mazaika

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had Daniel as the representative who came to our house to give us an estimate. We were so impressed with his knowledge and understanding of what we need for the door. The prices are very reasonable. All in all, we are going with Precision because Daniel made us feel comfortable and was able to answer every question we had. Thank you for this opportunity to praise your company.

Philip McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was on time and inspected my opener. He provided me with several options and the installed a new opener while on the spot.

Richard Mccoury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service is excellent. The technician was very thorough. He was very knowledgeable. I would definitely recommend Precision Door to others.

Mary Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Justin was very thorough in his explanation and his work. The company has a very easy process to schedule an appointment, readily available appointments and the technician was prompt in his arrival time..

Gary and Cindy Henry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent same day service. Our technician, Dante, was personable, knowledgeable, and professional. He informed us and met our needs. We are so happy with this experience. If you ever need this service, ask for Dante!

Travis M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dante was a great tech. He took the time to show us the various issues with our garage doors. He developed a repair plan which would keep the current doors intact, but made sure all the other parts were current and greased, if needed.

Ed and Cheryll Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve Davis was great !!! He showed up ahead of time, did a thorough examination and gave us opinions. He made sure we understood what he saw as problems and described it in layman’s terms. Nothing was hidden and once we agreed to have the work done by Precision, he completed the work in a few hours. When he demonstrated the new doors, my wife was astounded by how quiet the doors operated now!! Steve was very pleasant and personable. He programmed my wife’s car and explained, in detailed how the new doors worked. We highly recommend Precision and Steve to help with your garage door needs.

Judy Alvarez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve is an outstanding tech, and a great communicator in explaining things to someone like me who needs it dumbed-down a bit. His work was thorough and he got my garage door opening and closing again. Once again, Precision Garage Door Service has earned its reputation of being the best and hiring the best!!

Nancy Hale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was right on time, explained everything very clearly, and completed the work quickly. I am very pleased with the price and with the service.

Joyce Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve kept me informed of his arrival. He arrived on time and was VERY professional and informative. He gave me options as far as immediate issues needed and those that could be delayed. Steve was very personable while working and did an outstanding job!

Elaine Domanico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeremy was very professional and helpful with selection of garage doors. He was able to answer all of our questions and assist with decision making (style of doors).

Jason Ott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our tech, Jeremy, was awesome. He was polite, professional and was thorough with his explanations. We were drawn to the company by reading the reviews online and now see first hand all those 5 Star reviews are spot on. Very happy with our choice!

Larry Darsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was Dante, he was punctual, courteous and very professional. He explained everything in detail, answer all my questions and performed in a timely and expertly manner. I'm sure if I tried I could find some petty thing to complain about, but truly it was great business transaction. Everything was done properly and it's working fine. He's a pleasant guy and was very thorough. I fell like a got an upgrade in my garage door system,

Michael Michaliga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called with a problem with garage door remotes. Precision immediately sent a tech to help. within 1 hour the tech fixed 4 garage remotes and the exterior garage door key pads. Super job by Henry the tech.

Linda Felker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was prompt and efficient. Henry was friendly and knowledgeable and offered me options to choose from. I have had Precision Door products for several years and you have always come through. Quite frankly, I didn't expect same-day service so I was delighted when you arrived within an hour of my call. Thanks.

Brian Slaybaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I thought for sure the damage that I had caused to the door was going to cost me a new door with roller rails since I had caused damage to all. But, Dante was able to repair the damage that was done and the door works very well. Thank you very much for the professional service provided. Dante was all that could be expected, courteous, professional and a expert at repairing garage doors.